Salesforce Field Service Lightning(FSL) Lead

LTM; Bengaluru; On-site; INR 2,200,000 - 3,000,000; Full time

Job summary

LTM is seeking an experienced Field Service Lightning (FSL) Lead to drive design, delivery and governance of Salesforce Field Service initiatives in Bengaluru. You will lead deployments, optimize field service processes, and mentor teams across technical and business stakeholders.

The ideal candidate has 5-15 years in Salesforce with hands-on FSL experience, strong integration skills (REST/SOAP), and a solid Agile mindset using Jira, GIT and CI/CD practices.

Qualifications

• 5-15 years of experience in Salesforce with strong FSL focus.
• Hands-on experience with Service Appointments, Dispatch Console, Work Order Management and FSL Mobile App.
• Knowledge of Field Service concepts including technician management, dispatcher roles, assets, scheduling optimization.
• Experience with Core Field Service, Field Service Managed Package and Salesforce deployment strategies.
• Proficient in API integrations using REST or SOAP and in Salesforce testing practices.

Responsibilities

• Perform remote implementations of Salesforce Field Services Lightning.
• Customize objects, fields, workflows, processes, flows, validation rules and Lightning pages.
• Apply Salesforce best practices to meet business requirements and optimize processes.
• Collaborate across teams using Jira and Git for project execution and CI/CD.
• Interact effectively with client stakeholders and contribute to business transformation.

Skills

Salesforce FSL

Field Service Lightning

Service Cloud

Agile methodologies

Jira

GIT

REST API

SOAP API

CI/CD

Communication skills

Tools

VS Code

Eclipse

Changeset

ANT

Data Loader

Workbench

Job description

Role Description

Greetings from LTM.

We are looking for FSL (Field Service Lightning) Leads.

Here Is The Job Description.

Experience: 5- 15 yrs

• Minimum 3+ years of experience with Salesforce applications and solutions, experience with Salesforce FSL and Sales/Service Cloud is required.
• Must have hands on experience in Service Appointments, Dispatch console, Work order management, Resources, skillset management and FSL Mobile app.
• Operational experience of Field Service concepts, including technician management and dispatcher, assets management and scheduling optimization.
• Must have good hands on in Core Field Service, Field Service Managed Package and Field Service Mobile App
• Perform remote implementations of Salesforce Field Services Lightning
• Create and implement changes to objects, fields, workflows, processes, flows, validation rules, approval processes, email s, advanced formulas, page layouts, record types, and Lightning pages.
• Must be well versed in Agile methodology process for project execution using Jira, GIT, Agile Accelerator etc.,
• Must have good understanding of applying Salesforce best practices to meet the business requirements
• Good working knowledge in Integration Services using REST or SOAP API
• Must have worked in Test classes, Triggers Framework, Governor limits best practices and how to implement them.
• Must know deployment and testing strategies in Salesforce
• Must have working experience in IDE (VS Code, Eclipse), Changeset, ANT, Data loader, Workbench tools etc.
• Knowledge in continuous Integration and continuous deployment
• Production bug fixes and SDLC process
• Ability to interact seamlessly with all levels of the client's organization
• Strong focus on process improvement and business transformation
• Must have good communication skills.