Salesforce Delivery Manager

InfoBeans; Pune District; On-site; INR 4,200,000 - 6,500,000; Full time

Job summary

InfoBeans in Pune is seeking a Senior Account Leader/Delivery Manager for the Salesforce BU to own client relationships and drive end-to-end delivery from discovery to delivery. You will lead Salesforce conversations, manage multi-cloud implementations, and ensure sustained value for customers.

Ideal candidates bring 12+ years of experience, at least 8 years in Salesforce, and strong leadership with a track record of growing opportunities within strategic accounts.

Qualifications

• Customer engagement and account ownership as the single delivery contact.
• Experience delivering Salesforce projects end-to-end across clouds with 2 full-cycle implementations.
• Hands-on Salesforce admin level with basic Apex/Flows understanding.
• Sales and pre-sales exposure.
• Agile delivery with sprints, retros, planning, and risk/dependency management.
• Strong verbal and written communication; confident in customer calls and demos.
• Awareness of Jira, Confluence and version control or DevOps tools such as Git and Copado.
• Preferred Salesforce certifications; PMP or CSM is a plus.

Responsibilities

• Own account relationships and health.
• Build trust with customer leaders through engagement.
• Join discovery, solutioning and proposals.
• Monitor live delivery: progress, risks, dependencies, updates.
• Grow opportunities on accounts.
• Maintain rhythm and updates on targets.
• Grow Salesforce knowledge and leadership skills.

Skills

Account ownership

Customer engagement

Sales pre-sales

Agile delivery

Communication skills

Salesforce knowledge

Salesforce certifications

PMP or CSM

Tools

Jira

Confluence

Git

Copado

Job description

InfoBeans is a global digital transformation and product engineering company, enabling businesses to thrive through innovation, agility, and cutting-edge technology solutions. With over 1,700 team members across the globe, we specialize in custom software development, enterprise solutions, cloud, AI/ML, UX, automation, and digital transformation services.

At InfoBeans, we live by our core purpose of “Creating WOW!”—for our clients, team members, and the community. Our collaborative culture, growth opportunities, and people-first approach make us one of the most trusted and rewarding workplaces.

• Link: https://infobeans.ai/

Position: Senior Account Leader/Delivery Manager, Salesforce BU

Location: Pune

Experience: 12+ years, with at least 8 years in Salesforce projects

About the role

An account leadership role in the Salesforce BU. You will own customer accounts and lead Salesforce conversations from sales through delivery.

What you will do and learn

• Account ownership: own the relationship and health of your accounts
• Customer engagement: build trust with customer leaders
• Sales and pre-sales conversations: join discovery, solutioning and proposals
• Ongoing engagements: stay close to live delivery, including progress, risks, dependencies and customer updates
• Growth: find and grow opportunities on your accounts
• Rhythm and numbers: know your targets and keep updates regular
• Keep learning: grow your Salesforce knowledge and leadership skills

What you bring

• Customer engagement and account ownership experience, as the single point of contact for delivery
• Experience managing Salesforce projects end to end across clouds, with at least 2 full-cycle implementations
• Working Salesforce knowledge, including platform limits: hands-on at least at admin level, with a basic understanding of Apex and Flows
• Sales and pre-sales exposure
• Agile delivery practices: sprints, retros, planning, and managing risks and dependencies
• Clear verbal and written communication, and confidence leading customer calls, demos and status presentations
• Awareness of Jira, Confluence and version control or DevOps tools such as Git and Copado (hands-on use not required)
• Preferred: Salesforce certifications (Admin, App Builder or Consultant); PMP or CSM is a plus