Salesforce COE Lead

Virtusa; Hyderabad; On-site; INR 2,800,000 - 4,000,000; Full time

Job summary

Virtusa invites an experienced Salesforce CoE Lead to drive CRM solution delivery, architecture, and proposal leadership. The candidate should bring 8+ years in Salesforce with strong Sales/Service Cloud expertise, Omni Studio, and DevOps release management experience. Community building and new Salesforce product awareness are important.

The role requires deep hands-on skills in Aura/LWC/Apex and a track record of shaping customer proposals and partnerships, across complex client programs.

Qualifications

• 10 - 12 years of Total Experience in CRM solutions with 8+ years in Salesforce.
• Strong experience with Salesforce Sales Cloud & Service Cloud; understanding of Communications Cloud and Financial Services Cloud is a plus.
• Highly skilled in Aura, LWC, process builders, Flows, Apex, triggers, Salesforce integrations, Omni Studio development.
• Experience in DevOps and release management is preferred.
• Minimum of 6x Certifications in Salesforce including Application Architect
• Strong experience with community building initiatives
• Well experienced in technical solution development for customer proposals
• Awareness of new Salesforce products and features

Responsibilities

• Contribute to proposal development.
• Provide directions and solutions for delivery code red, design and architecture development.
• Ensure visibility and brand building through competence development programs and participation in partner led and other events.
• Conceptualize and lead assets and accelerators development to get an edge over competitors.
• Ensure that Specializations and Certifications are acquired in order to maintain and advance partnership levels and capabilities.

Skills

Salesforce Sales Cloud

Salesforce Service Cloud

Aura

LWC

Process Builder

Flows

Apex

Triggers

Salesforce integrations

Omni Studio

DevOps

Release management

Communications Cloud

Financial Services Cloud

Education

6x Salesforce Certifications including Application Architect

Tools

Omni Studio

Job description

Job role: Salesforce CoE Lead

• 10 - 12 years of Total Experience in CRM solutions with 8+ years in Salesforce.
• Well experienced in Salesforce Sales Cloud & Service cloud, good to have understanding of Communications cloud and Financial Services Cloud.
• Highly skilled in Aura, LWC, process builders, Flows, Apex, triggers, Salesforce integrations, Omni Studio development. Experience in DevOps and release management is preferred.
• Minimum of 6x Certifications in Salesforce including application architect certification
• Strong experience with community building initiatives
• Well experienced in technical solution development for customer proposals
• Awareness of new Salesforce products and features

Skills And Experience

• 10 - 12 years of Total Experience in CRM solutions with 8+ years in Salesforce.
• Well experienced in Salesforce Sales Cloud & Service cloud, good to have understanding of Communications cloud and Financial Services Cloud.
• Highly skilled in Aura, LWC, process builders, Flows, Apex, triggers, Salesforce integrations, Omni Studio development. Experience in DevOps and release management is preferred.
• Minimum of 6x Certifications in Salesforce including application architect certification
• Strong experience with community building initiatives
• Well experienced in technical solution development for customer proposals
• Awareness of new Salesforce products and features

Responsibilities

• Contribute to proposal development.
• Provide directions and solutions for delivery code red, design and architecture development.
• Ensure visibility and brand building through competence development programs and participation in partner led and other events.
• Conceptualize and lead assets and accelerators development to get an edge over competitors.
• Ensure that Specializations and Certifications are acquired in order to maintain and advance partnership levels and capabilities.