Salesforce Business Analyst (Immediate Joiners Only)

Skills Bridge; Gurugram District; Presencial; INR 900.000 - 1.500.000; Jornada completa

Descripción de la vacante

Skills Bridge is seeking a Salesforce Business Analyst in Gurugram to bridge business and technical teams. You will gather requirements, analyze processes, author BRD/FRD, write user stories, coordinate UAT and testing, and manage the backlog within an Agile delivery framework.

You will work with Sales/Service/Experience Cloud, Flow, and APIs, ensuring data mapping, migration, and robust stakeholder communication to drive successful implementations.

Formación

• Strong knowledge of Salesforce Sales/Service/Experience Cloud.
• Experience with Flow, reports, dashboards.
• Security, data mapping, migration, APIs.
• Stakeholder management and agile delivery.

Responsabilidades

• Requirement gathering and process analysis.
• Create BRD/FRD and user stories.
• Coordinate UAT and testing activities.
• Backlog management and support for Agile delivery.

Conocimientos

Sales Cloud

Service Cloud

Experience Cloud

Flow

Reports

Dashboards

Security

Data mapping

Migration

APIs

Stakeholder management

Herramientas

Jira

Azure DevOps

Descripción del empleo

Hiring Salesforce Business Analyst to bridge business and technical teams. Responsible for requirement gathering, process analysis, BRD/FRD, user stories, UAT, testing, backlog management, and Agile delivery.

Required Candidate profile

Strong knowledge of Sales/Service/Experience Cloud, Flow, objects, reports, dashboards, security, data mapping, migration, APIs, & stakeholder management.

Experience with Jira/Azure DevOps preferred.