Salesforce Business Analyst

Tekskills Inc.; Chennai; Vor Ort; INR 1.200.000 - 1.800.000; Vollzeit

Zusammenfassung

Tekskills Inc. in Chennai is seeking a skilled Salesforce FSC Business Analyst to gather requirements, design scalable FSC solutions, and drive adoption across business units.

The ideal candidate brings 5+ years as a Business Analyst with at least 2 years in Salesforce FSC, strong knowledge of financial services processes, and hands-on experience with Salesforce configurations and integrations.

Qualifikationen

• Minimum 5 years of experience as a Business Analyst, with at least 2 years in Salesforce FSC.
• Strong understanding of financial services processes and terminology.
• Hands-on experience with Salesforce configuration (flows, validation rules, custom objects).
• Strong expertise in requirement analysis, writing epics, user stories, Use case development, Analytical skills, Business process mapping, Prototype, BRD, FSD, Agile, RTM and UAT.
• Experience with Agile/Scrum methodologies.
• Salesforce Administrator and/or FSC Consultant certification preferred.
• Experience with Salesforce integrations (e.g., Mulesoft, APIs).
• Familiarity with tools like Jira, Confluence, and Tableau.
• Knowledge of data migration and ETL processes.

Aufgaben

• Gather business requirements and translate into scalable Salesforce FSC solutions.
• Design and document BRD and FSD; develop epics and user stories.
• Lead configuration and oversee testing (UAT) and adoption.
• Coordinate with cross-functional teams across business units.
• Support data migration and integration efforts.

Kenntnisse

Salesforce FSC

Business Analysis

Requirements gathering

Epics & user stories

BRD & FSD

Process mapping

Agile / Scrum

UAT

Tools

Salesforce

MuleSoft

APIs

Tableau

Jira

Confluence

Jobbeschreibung

Role Overview

We are seeking a skilled and detail-oriented Salesforce FSC Business Analyst to join our team. The ideal candidate will have a strong background in Salesforce, particularly in Financial Services Cloud, and will be responsible for gathering business requirements, designing scalable solutions, and ensuring successful implementation and adoption of Salesforce FSC across business units.

Notice period: Immediate

Requirements

• Minimum 5 years of experience as a Business Analyst, with at least 2 years in Salesforce FSC.
• Strong understanding of financial services processes and terminology.
• Hands-on experience with Salesforce configuration (flows, validation rules, custom objects).
• Strong expertise in requirement analysis, writing epics, user stories, Use case development, Analytical skills, Business process mapping, Prototype, BRD, FSD, Agile, RTM and UAT.
• Experience with Agile/Scrum methodologies.
• Salesforce Administrator and/or FSC Consultant certification preferred.
• Experience with Salesforce integrations (e.g., Mulesoft, APIs).
• Familiarity with tools like Jira, Confluence, and Tableau.
• Knowledge of data migration and ETL processes.