Salesforce Business Analyst

Tekskills Inc.; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Tekskills Inc. in Hyderabad is seeking a skilled Salesforce FSC Business Analyst to gather requirements, design scalable solutions, and drive adoption of Salesforce FSC across business units.

The role requires 5+ years as a Business Analyst with at least 2 years in Salesforce FSC, hands-on Salesforce configuration, and strong Agile experience. Proficiency with Jira, Confluence, and Tableau is expected, with Salesforce Admin/FSC certification preferred.

Qualifications

• Minimum 5 years of experience as a Business Analyst, with at least 2 years in Salesforce FSC.
• Strong understanding of financial services processes and terminology.
• Hands-on experience with Salesforce configuration (flows, validation rules, custom objects).
• Strong expertise in requirement analysis, writing epics, user stories, Use case development, Analytical skills, Business process mapping, Prototype, BRD, FSD, Agile, RTM and UAT.
• Experience with Agile/Scrum methodologies.
• Salesforce Administrator and/or FSC Consultant certification preferred.
• Experience with Salesforce integrations (e.g., Mulesoft, APIs).
• Familiarity with tools like Jira, Confluence, and Tableau.
• Knowledge of data migration and ETL processes.

Responsibilities

• Gather business requirements and translate into scalable Salesforce FSC solutions.
• Design BRDs and FSDs; create epics and user stories.
• Support successful implementation and adoption across business units.
• Collaborate with stakeholders and manage scope through Agile processes.

Skills

Salesforce FSC

Requirements analysis

User stories

Agile/Scrum

Jira & Confluence

Tableau

Data migration

Tools

Jira

Confluence

Tableau

Mulesoft

Job description

Role Overview

We are seeking a skilled and detail-oriented Salesforce FSC Business Analyst to join our team. The ideal candidate will have a strong background in Salesforce, particularly in Financial Services Cloud, and will be responsible for gathering business requirements, designing scalable solutions, and ensuring successful implementation and adoption of Salesforce FSC across business units.

Notice period: Immediate

Requirements

• Minimum 5 years of experience as a Business Analyst, with at least 2 years in Salesforce FSC.
• Strong understanding of financial services processes and terminology.
• Hands-on experience with Salesforce configuration (flows, validation rules, custom objects).
• Strong expertise in requirement analysis, writing epics, user stories, Use case development, Analytical skills, Business process mapping, Prototype, BRD, FSD, Agile, RTM and UAT.
• Experience with Agile/Scrum methodologies.
• Salesforce Administrator and/or FSC Consultant certification preferred.
• Experience with Salesforce integrations (e.g., Mulesoft, APIs).
• Familiarity with tools like Jira, Confluence, and Tableau.
• Knowledge of data migration and ETL processes.