Salesforce Administrator

jadeglobal; Pune District; On-site; INR 800,000 - 1,500,000; Full time

Job summary

jadeglobal is seeking a Salesforce Administrator to collaborate with stakeholders, gather business requirements, and design Salesforce solutions using declarative tools. You will manage users, data integrity, reporting, and dashboards to support business processes.

The role requires a Bachelor's degree in a related field, Salesforce Admin and Platform App Builder certs preferred, and knowledge of Sales/Service Cloud with strong communication skills.

Qualifications

• Bachelor's degree in computer science, Information Systems, or a related field.
• Salesforce Certified Administrator and Salesforce Certified Platform App Builder certifications will be preferred.
• Good understanding of Salesforce Sales Cloud and Service Cloud.
• Strong understanding of Salesforce configurations, customisations, and integration concepts.
• Excellent communication and interpersonal skills.
• Ability to translate business requirements into technical solutions.
• Certification in Salesforce Sales Cloud or Service Cloud will be an advantage.
• Willing to work in overlapping US hours until 11:30 PM (IST)

Responsibilities

• Gather and understand business requirements for Salesforce solutions.
• Design and configure Salesforce using declarative tools and customization.
• Configure roles, profiles, permission sets, sharing rules, and public groups.
• Create objects, fields, validation rules, layouts, and relationships.
• Configure approval processes, reports, and dashboards.
• Oversee user and license management, including onboarding and deactivation.
• Ensure data integrity and mapping across systems.
• Develop test plans and coordinate user acceptance testing.
• Provide user training and ongoing Salesforce support.
• Collaborate with cross-functional teams to optimize Salesforce usage.
• Stay updated on Salesforce features and best practices

Education

Bachelor's degree in computer science, Information Systems, or a related field

Job description

Salesforce Administrator2 Responsibilities

• Collaborate with stakeholders to gather and understand business requirements related to Support Salesforce.
• Design and configure Salesforce solutions based on identified business requirements, leveraging declarative tools and customization. Ability to configure Roles, Profiles, Permission Sets, Sharing Rules, Public Groups, etc. Creation of new Objects, Fields, Validation Rules, Page layouts, Lookup relationships, etc. Configure approval processes, reports, and dashboards.
• Oversee all aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, and public groups
• Understand data flow, structure, and mapping. Ensuring data integrity and completeness.
• Develop and execute test plans to ensure the quality of Salesforce solutions, troubleshoot issues, and coordinate user acceptance testing.
• Conduct user training sessions and provide ongoing support to ensure the successful adoption of Salesforce within the organization.
• Collaborate with cross-functional teams to optimize the use of Salesforce in various business processes.
• Stay abreast of the latest Salesforce features, updates, and best practices to continuously enhance system capabilities.

Qualifications:

• Bachelor's degree in computer science, Information Systems, or a related field.
• Salesforce Certified Administrator and Salesforce Certified Platform App Builder certifications will be preferred.
• Good understanding of Salesforce Sales Cloud and Service Cloud.
• Strong understanding of Salesforce configurations, customisations, and integration concepts.
• Excellent communication and interpersonal skills.
• Ability to translate business requirements into technical solutions.
• Certification in Salesforce Sales Cloud or Service Cloud will be an advantage.
• Willing to work in overlapping US hours until 11:30 PM (IST)