Salesforce Administrator

ECS | Enterprise Change Specialists; Hyderabad; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

ECS | Enterprise Change Specialists in Hyderabad is seeking a skilled Salesforce Administrator to manage and optimize their Salesforce instance. The successful candidate will configure and maintain the platform, ensuring effective solutions and user adoption.

Ideal candidates will have 5+ years of experience in Salesforce administration, strong communication skills, and mandatory Salesforce Admin certification. This role offers a collaborative environment focused on data integrity and system performance.

Qualifications

• 5+ years of experience managing Salesforce environments including sandbox management.
• Experience in user setup, roles, profiles, permissions, and public groups.
• Proficient in implementing Salesforce configuration changes including Flow, custom objects, dashboards, and reports.
• Familiarity with third-party applications like DocuSign and Nintex Drawloop.
• Ability to design and implement complex reports and dashboards.
• Experience in data governance, cleansing, deduplication, and migration.

Responsibilities

• Manage and optimize Salesforce instance.
• Collaborate with stakeholders for user adoption and system performance.

Skills

Salesforce Administration

User Management

Configuration Changes

Integration Experience

Reporting and Analytics

Data Management

Communication Skills

Salesforce Certifications

Education

Bachelor's degree in a related field

Job description

Job Summary

We are seeking a skilled Salesforce Administrator to manage and optimize Salesforce instance. The successful candidate will be responsible for configuring and maintaining the platform, integrating third-party applications, and translating business requirements into effective Salesforce solutions. This role requires collaboration with various stakeholders to ensure user adoption, data integrity, and system performance.

Must Have Skillsets (Mandatory)

• Salesforce Administration: Minimum 5+ years of experience managing Salesforce environments, including sandbox management.
• User Management: Experience in user setup, roles, profiles, permissions, and public groups.
• Configuration Changes: Proficient in implementing Salesforce configuration changes including Flow, custom objects, fields, dashboards, and reports; exposure to root cause analysis (RCA) for production issues.
• Integration Experience: Familiarity with third-party applications such as DocuSign and Nintex Drawloop for document generation and automation.
• Reporting and Analytics: Ability to design and implement complex reports and dashboards to provide business insights.
• Data Management: Experience in data governance, cleansing, deduplication, and migration to maintain data integrity.
• Communication Skills: Excellent written and verbal communication skills.
• Salesforce Certifications: Admin Certification is mandatory; Advanced Admin and Developer certifications preferred.

Good to Have Skillsets (Optional)

• Experience with Additional Clouds: Hands-on experience with Sales Cloud, Service Cloud, or Marketing Cloud.
• User Training: Ability to develop user training materials and conduct training sessions.
• Proactive Improvement: A proactive attitude toward platform enhancements and best practice implementations.
• Technical Solution Proposals: Skill in gathering requirements and proposing technical solutions.
• Understanding of Security Models: Knowledge of Salesforce sharing rules, roles, and organization-wide defaults (OWD).

Qualifications and Experience

• Education: Bachelor’s degree in a related field preferred.
• Experience Level: 1-2 years for junior roles; 5+ years for senior roles.