Salesforce Admin

Compunnel, Inc.; Dadri; Sur place; INR 800 000 - 1 200 000; Plein temps

Résumé du poste

A technology solutions company in Uttar Pradesh is seeking an experienced Salesforce Admin to support, configure, and enhance Salesforce environments. The role requires managing system configurations, improving user experience, and maintaining data integrity across platforms. Ideal candidates should have 4-7 years of experience and certifications are preferred. Strong analytical and communication skills are essential for collaboration in a team environment.

Qualifications

• 4–7 years of experience as a Salesforce Administrator.
• Strong understanding of Salesforce data and security models.
• Experience with user, territory, and case management.

Responsabilités

• Configure and maintain Salesforce features.
• Build and manage automation using Flows and Validation Rules.
• Create and maintain Reports and Dashboards.

Connaissances

Salesforce Administration

User Management

Data Integrity

Automation Tools

Analytical Skills

Communication Skills

Description du poste

The Salesforce Admin will support, configure, and enhance Salesforce environments across Sales Cloud, Service Cloud, and/or Experience Cloud.

This role involved managing system configuration, improving user experience, maintaining data integrity, and supporting automation and operational processes to ensure platform efficiency.

Key Responsibilities

• Configure and maintain Salesforce features, including user management, territory management, case management, and data security settings.
• Build and manage automation using Flows, Validation Rules, and other declarative tools.
• Create and maintain Reports and Dashboards to support business insights and decision-making.
• Support integration-related activities such as email-to-case, web-to-lead, and connected apps.
• Troubleshoot and resolve user issues, system errors, and configuration challenges.
• Collaborate with cross-functional teams to translate business requirements into system solutions.
• Maintain documentation for configurations, processes, and enhancements.
• Ensure Salesforce data integrity, governance adherence, and platform best practices.

Required Qualifications

• 4–7 years of experience as a Salesforce Administrator working in Sales Cloud, Service Cloud, or Experience Cloud environments.
• Strong understanding of Salesforce data model, security model, and automation tools.
• Experience with user management, territory management, and case management.
• Familiarity with basic integration concepts such as email-to-case, web-to-lead, and connected apps.
• Strong analytical, problem-solving, and documentation skills.
• Excellent communication skills and ability to manage multiple priorities in a collaborative team environment.

Certifications

• Advanced Administrator or App Builder certifications — preferred.