Salesforce Administrator

Control Component India Pvt. Ltd.; Bengaluru; On-site; INR 800,000 - 1,100,000; Full time

Job summary

Control Component India Pvt. Ltd. in Bengaluru is seeking a Senior Salesforce Administrator to manage system configuration and implement complex features on the Salesforce platform.

You will cover user support and change management, ensuring smooth operation and adoption of new capabilities. The role requires strong knowledge of Salesforce configuration, SFDC architecture, and the ability to work independently while sharing knowledge with the team across multiple countries.

Qualifications

• Strong knowledge of configuration and customization of Salesforce.com.
• Understanding of SFDC architecture and landscape.
• Ability to construct complex flows and migrate to Flows.
• Experience with approvals, workflows, and reports.
• Apex development and Lightning Web Components are a plus.
• Excellent communication with stakeholders across countries.

Responsibilities

• Cover system configuration and implement new complex features.
• Provide user support and handle change management.
• Troubleshoot issues and assist with bug fixes and enhancements.
• Share knowledge with team and collaborate across locations.

Skills

Salesforce configuration

SFDC architecture

Flow design

Apex development

Lightning Web Components

Stakeholder management

Tools

JIRA

Job description

Senior Salesforce Administrator

We are multiculture flexible team of Salesforce professionals who works with the platform for over ten years with focus on adoption of latest technologies and trends in the Salesforce universe. We have adopted continuous development process and utilizing tools like data repository (BitBucket), Ant, Informatica, JIRA and many others. We are looking for a strong candidate who adopt all the latest Salesforce trends and have experience with Click, Not Code approach.

Your role will be to cover the system configuration, implement the new complex features and participate on the upcoming projects. We expect you to cover both user support and change management.

Skill requirements:

• Strong knowledge of configuration and customization of Salesforce.com. Must have good understanding of Overall SFDC Architecture & landscape.


• Being able to construct complex flows and understand all it’s aspects. Knowledge of migration from Business process builder to Flows.


• Being able to work independently and share knowledge with other team members.


• Deep knowledge of Approval processes, Workflows, Process Builder, Reports and other core SFDC functionality is a must.


• Knowledge of the APEX development and Lightning Web Components is an advantage but not required.


• Good communication skills. Must be able to manage interactions with various stake holders across multiple countries.


• Utilize best practices to perform operational support, enhancements, bug fixes as needed to the Salesforce.com platform


• Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and “how-to” assistance.


• Deep analytics skills with ability to quickly find a root cause for given issues.


• Follow all standard operating procedures (SOP) and maintain updated ticketing for events, incidents, requests, changes, problems, etc.


• Knowledge of JIRA or Service Now is an advantage.