Salesforce Administrator

Jade Global; Pune District; On-site; INR 600,000 - 900,000; Full time

Job summary

Jade Global in Pune, India is seeking a Salesforce Administrator to design and configure Salesforce solutions, manage users and data integrity, and collaborate with cross-functional teams to optimize Salesforce usage.

The role requires Salesforce Admin and Platform App Builder certs (preferred) along with strong communication skills and knowledge of Sales/Service Cloud. Willingness to work overlapping US hours until 11:30 PM IST may be needed.

Qualifications

• Bachelor's degree or higher in CS/IS or related field.
• Salesforce Administrator and Platform App Builder certs preferred.
• Strong knowledge of Salesforce Sales Cloud and Service Cloud.

Responsibilities

• Gather business requirements from stakeholders for Salesforce Support.
• Design and configure Salesforce using declarative tools and customizations.
• Manage users, roles, profiles, permissions, and groups.

Skills

Communication

Translate requirements to technical

Stakeholder collaboration

Education

Bachelor's degree in computer science / IS

Salesforce Certified Administrator

Salesforce Certified Platform App Builder

Job description

Salesforce Administrator2

Responsibilities

• Collaborate with stakeholders to gather and understand business requirements related to Support Salesforce.
• Design and configure Salesforce solutions based on identified business requirements, leveraging declarative tools and customization. Ability to configure Roles, Profiles, Permission Sets, Sharing Rules, Public Groups, etc. Creation of new Objects, Fields, Validation Rules, Page layouts, Lookup relationships, etc. Configure approval processes, reports, and dashboards.
• Oversee all aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, and public groups
• Understand data flow, structure, and mapping. Ensuring data integrity and completeness.
• Develop and execute test plans to ensure the quality of Salesforce solutions, troubleshoot issues, and coordinate user acceptance testing.
• Conduct user training sessions and provide ongoing support to ensure the successful adoption of Salesforce within the organization.
• Collaborate with cross-functional teams to optimize the use of Salesforce in various business processes.
• Stay abreast of the latest Salesforce features, updates, and best practices to continuously enhance system capabilities.

Qualifications:

• Bachelors degree in computer science, Information Systems, or a related field.
• Salesforce Certified Administrator and Salesforce Certified Platform App Builder certifications will be preferred.
• Good understanding of Salesforce Sales Cloud and Service Cloud.
• Strong understanding of Salesforce configurations, customisations, and integration concepts.
• Excellent communication and interpersonal skills.
• Ability to translate business requirements into technical solutions.
• Certification in Salesforce Sales Cloud or Service Cloud will be an advantage.
• Willing to work in overlapping US hours until 11:30 PM (IST)