Sales- Travel Consultant

Shashwath Solution; Dadri; On-site; INR 240,000 - 420,000; Full time

Job summary

Shashwath Solution in Dadri, Uttar Pradesh is seeking an in-office Travel Consultant to design personalized itineraries, book accommodations, and manage client travel needs from initial consultation to post-trip support.

You will work with clients to determine budgets, preferences, and regulations, using booking platforms to secure flights, hotels, and activities, while maintaining accurate records and building lasting client relationships in a fast-paced environment.

Qualifications

• Must have prior travel consultant or agent experience.
• Proficient with booking systems and travel platforms.
• Excellent communication and organizational skills.
• Detail-oriented with ability to multitask in a busy office.

Responsibilities

• Consult with clients to determine travel needs, budgets and preferences.
• Design and present customized itineraries and recommendations.
• Book accommodations, transport and activities using online platforms.
• Provide after-sales support including changes and cancellations.
• Maintain accurate records of bookings and client information.
• Build strong client relationships through proactive follow-up.
• Upsell travel products and upgrades when appropriate.

Skills

Booking systems

Geographical knowledge

Communication

Organization

Problem-solving

Attention to detail

Multitasking

Education

High school diploma or equivalent

Hospitality/Tourism degree (preferred)

Tools

None

Job description

Note: This is In office job and No travel involved.

Key Responsibilities

• Consult with clients to determine their travel needs, preferences, and budget.
• Design and present customized travel itineraries, packages, and recommendations.
• Book accommodations, transportation, and excursions using online booking platforms.
• Stay updated on travel regulations
• Provide after-sales support, including changes, cancellations, and travel documentation.
• Maintain accurate records of bookings, transactions, and client information.
• Build lasting relationships with clients through proactive communication and follow-ups.
• Upsell and cross-sell travel products, insurance, and upgrades.
• Resolve travel-related issues or emergencies in a timely and professional manner.

Qualifications

• Previous experience as a travel consultant, travel agent, or in a similar customer-facing role.
• Proficiency with booking systems
• Good geographical knowledge and a passion for travel.
• Excellent communication, organizational, and problem-solving skills.
• Attention to detail and ability to multitask in a fast-paced environment.
• High school diploma or equivalent required; a degree in tourism, hospitality, or a related field is preferred.
• Certification from a travel association (e.g., IATA, ASTA) is a plus.
• Candidates must be fluent in Kannada and English, Hindi (Optional)

Mandatory Key Skills

• b2b*
• Hotel Booking
• Resorts Booking
• Hospitality
• room Booking
• Credit card sales