Sales Support Executive

Ecozen Solutions; Varanasi; On-site; INR 300,000 - 600,000; Full time

Job summary

Ecozen Solutions in Varanasi, India is seeking a customer-focused professional to join the team as a Customer Success/Support specialist. You will provide exceptional client service through multiple channels, nurture relationships, and collaborate with the sales team to uncover new opportunities.

You will also prepare presentations and maintain accurate customer data. The role involves supporting marketing activities and creating materials to promote products and services, contributing to

Responsibilities

• Provide exceptional customer service and support to clients through various channels.
• Develop and maintain strong relationships with existing customers to ensure high levels of satisfaction and retention.
• Collaborate with the sales team to identify new business opportunities and grow the customer base.
• Prepare and deliver presentations, reports, and other materials as required by the sales team.
• Manage and update customer databases to ensure data accuracy and integrity.
• Assist in developing marketing strategies and campaigns to promote products and services.

Job description

• Provide exceptional customer service and support to clients through various channels.
• Develop and maintain strong relationships with existing customers to ensure high levels of satisfaction and retention.
• Collaborate with the sales team to identify new business opportunities and grow the customer base.
• Prepare and deliver presentations, reports, and other materials as required by the sales team.
• Manage and update customer databases to ensure data accuracy and integrity.
• Assist in developing marketing strategies and campaigns to promote products and services.