Sales Specialist

QuickTech; Vadodara; Sur place; INR 250 000 - 450 000; Plein temps

Résumé du poste

QuickTech in Vadodara is seeking a Sales Specialist to engage with customers, understand needs, and recommend suitable electronics products. You will handle in-store and online inquiries, explain features and pricing, prepare quotations, and close sales in line with company policies.

The role involves supporting order processing, coordinating with logistics and support teams, and maintaining accurate customer records.

Qualifications

• Strong communication and written skills.
• Proven customer service capabilities with relationship-building.
• Experience in consultative selling and closing deals.
• Ability to train customers and team members on features and usage.
• Exposure to sales management or coordination tasks (lead tracking, CRM, reporting).
• Interest in consumer technology and market trends.
• Comfort working in an on-site retail/e-commerce environment in Vadodara.
• Familiarity with online marketplaces or POS systems; retail/electronics sales experience is a plus.

Responsabilités

• Engage with customers to understand needs and recommend products.
• Explain product features and pricing to customers.
• Prepare quotations and close sales per company policy.
• Support order processing and coordinate with logistics and support teams.
• Maintain accurate customer records and timely follow-ups.
• Contribute to promotions and learn about new products and market trends.
• Provide feedback to improve customer experience and sales processes.

Connaissances

Communication

Customer service

Sales experience

Product guidance

Sales coordination

Tech interest

On-site sales

CRM familiarity

Description du poste

Company Description

QuickTech is a fast-growing e-commerce reseller and distributor of smartphones, PCs, and accessories across mainland Asia, based in Vadodara, Gujarat. Founded in 2018, the company focuses on long-term customer relationships through transparent pricing, no hidden commissions, and straightforward business practices. QuickTech's easy-to-use online platform allows customers to buy, compare, and suggest new products or ideas, and its blog and social channels share tech news, tips, and offers. With a motto of "Nobody deals better than us," the team is committed to delivering excellent value and service to both buyers and sellers. Many customers have been with QuickTech for years, reflecting the company's dedication to building trust and lasting partnerships.

Role Description

The Sales Specialist role is a full-time, on-site position based in Vadodara. This role is responsible for engaging with customers, understanding their needs, and recommending suitable products and solutions to drive sales and customer satisfaction. Day-to-day tasks include managing in-store and online inquiries, explaining product features and pricing, preparing quotations, and closing sales in line with company policies. The Sales Specialist will support order processing, coordinate with logistics and support teams, and ensure accurate customer records and follow-ups. The role also involves contributing to promotional activities, learning about new products and market trends, and providing feedback to improve customer experience and sales processes.

Qualifications

• Strong Communication skills, including clear verbal and written interaction with diverse customers and internal teams.
• Proven Customer Service capabilities, with a focus on building long-term relationships and resolving issues effectively.
• Demonstrated Sales experience, including consultative selling, product recommendations, and closing deals.
• Ability to provide Training or product guidance to customers and team members on features, usage, and comparisons.
• Exposure to Sales Management or coordination tasks, such as tracking leads, updating CRM tools, or assisting with sales reporting.
• Interest in consumer technology (smartphones, PCs, accessories) and willingness to stay current on market trends.
• Comfort working in an on-site retail or e-commerce environment in Vadodara, with a customer-facing focus.
• Basic computer literacy and familiarity with online marketplaces or POS systems; prior experience in retail, e-commerce, or electronics sales is an advantage.
• Ability to work collaboratively in a fast-paced setting, with strong organizational and time-management skills.