Sales Specialist

JOURNEY OF LIFE TIME TRAVELING; Ahmedabad District; On-site; INR 360,000 - 540,000; Full time

Job summary

Journey of a Lifetime Traveling is seeking a Sales Specialist to drive customer engagement and close personalized travel packages at our Ahmedabad location. You will manage inquiries, upsell offerings, and coordinate with marketing to align campaigns with sales goals.

Ideal candidates bring strong communication, proven sales background, and comfort working in a customer-facing, on-site role. Training and travel industry experience are advantages, with CRS proficiency and a related degree favored.

Qualifications

• Strong communication and customer service skills to engage travelers and build relationships.
• Proven sales experience with ability to convert leads, negotiate, and meet targets.
• Experience in training or sales coaching to support team development.
• Sales management or pipeline management to track opportunities, forecast results, and report performance.
• Prior experience in travel, tourism, hospitality, or related service industries is an advantage.
• Comfort working on-site in Ahmedabad with flexibility for peak travel or events.
• Basic proficiency with CRM systems, spreadsheets, and office tools.
• Minimum of a high school diploma; a degree in Business, Marketing, Tourism, or related field preferred.

Responsibilities

• Engage prospective and existing customers, explain travel offerings, and recommend personalized trip packages.
• Manage sales pipeline, follow up on inquiries, close deals, and keep CRM up to date.
• Coordinate with internal teams to align sales with marketing campaigns and promotions.
• Provide exceptional in-person and phone support, contributing to revenue growth through upselling.
• Participate in product training and stay updated on travel trends and company offerings.
• Support promotional events and customer engagement activities.

Skills

Communication

Sales experience

Training/coaching

Sales management/pipeline

Travel industry experience

On-site customer interaction

CRM proficiency

Diploma/degree background

Education

High school diploma

Business/Marketing/Tourism degree preferred

Tools

CRM systems

Spreadsheets

Office productivity tools

Job description

Company Description

Journey of a Lifetime - Traveling is a travel-focused platform dedicated to creating meaningful, transformative experiences. The company emphasizes journeys that inspire learning, creativity, and personal growth by showcasing diverse cultures, unique destinations, and lasting connections. Rather than focusing only on places, the platform highlights the impact, memories, and mindset that come from purposeful travel. From adventure and business trips to slow exploration and once-in-a-lifetime moments, Journey of a Lifetime - Traveling encourages travelers to invest in experiences that truly change them.

Role Description

The Sales Specialist is a full-time, on-site role based in Ahmedabad. This role involves engaging prospective and existing customers, explaining travel offerings, and recommending personalized trip packages aligned with customer needs and preferences. The Sales Specialist will manage the sales pipeline, follow up on inquiries, close deals, and maintain accurate records in CRM or sales tracking tools. Day-to-day responsibilities include coordinating with internal teams to align sales efforts with marketing campaigns, providing exceptional in-person and phone support, and contributing to revenue growth through proactive outreach and upselling. The role also includes participating in product training, staying updated on travel trends and company offerings, and supporting promotional events or customer engagement activities.

Qualifications

• Strong Communication and Customer Service skills to engage travelers, understand their needs, and build lasting relationships.
• Proven Sales experience with the ability to convert leads, negotiate, and achieve or exceed sales targets.
• Experience in Training or sales coaching to support team development and consistent service quality.
• Sales Management or basic pipeline management skills to track opportunities, forecast results, and report on performance.
• Prior experience in travel, tourism, hospitality, or related service industries is an advantage.
• Comfort working in an on-site, customer-facing environment in Ahmedabad, with flexibility for peak travel seasons or events.
• Basic proficiency with CRM systems, spreadsheets, and office productivity tools.
• Minimum of a high school diploma; a degree in Business, Marketing, Tourism, or a related field is preferred.