Sales Specialist

Abmod Inc.; Rajasthan; Hybrid; INR 279,000 - 502,000; Full time

Benefits offered by this job

Phone reimbursement

Commuter assistance

Paid sick time

Paid time off

Job summary

ABMOD LLC in Jaipur is seeking an E-Commerce Sales Specialist. You will convert warm leads, recover abandoned carts, and respond via calls, WhatsApp, Instagram, and Live Chat to close orders.

Role emphasizes top-tier communication in English, multi-channel engagement, and a structured follow-up process with a 3-month probation, full training, and a hybrid schedule (5 days in-office plus half-day WFH on the 6th day).

Qualifications

• Graduate in any discipline; performance matters more than degree.
• Experience in e-commerce sales, cart recovery, telesales or outbound support preferred.
• Strong written and spoken English required.

Responsibilities

• Convert warm leads, abandoned carts, and existing data into orders.
• Engage customers via calls, WhatsApp, Instagram, and Live Chat.
• Maintain thorough records and follow-up discipline to close deals.
• Support retention and generate repeat orders through re-engagement.

Skills

Telesales

E-commerce

Inside Sales

Outbound Support

Education

Graduate degree

Tools

CRM

Job description

Company: ABMOD LLC
Location: Jagatpura, Jaipur
Experience: Telesales, E-commerce Order Recovery, Inside Sales, or Outbound Customer Support preferred.
Qualification: Graduate in any discipline (Skills and performance matter more than the degree).
Salary: Best in industry, based on candidate’s experience and capability.
Work Schedule: 5 days In-Office + Half-Day WFH (All 6th day)

About the Role

As an E-Commerce Sales Specialist, you'll be the primary connection between our brand and our shoppers. No cold hunting for leads—we provide you with existing customer data, left-out cart drops, and direct inquiries across Calls, WhatsApp, Instagram, and Live Chat. Your job is to connect, understand, assist, and close. If you excel at communication, love writing persuasive messages, and thrive on turning unanswered carts and past inquiries into completed orders, this role is made for you.

Key Responsibilities

• High-Intent Lead Conversion: Work on warm e-commerce leads, abandoned carts, and existing client data provided directly by the company—focus 100% of your energy on engaging and closing, not searching for leads.
• Multi-Channel Engagement: Proactively connect with shoppers and existing clients via Phone Calls, WhatsApp, Instagram DMs, and Live Chat using clear, persuasive, and professional communication.
• Cart Recovery & Retention: Engage users who left items in their checkout cart to address questions, resolve buying hesitations, and guide them to complete their purchase.
• Database Re-Engagement: Call and message past clients from our database to check on their current requirements, answer inquiries, and generate repeat orders.
• Consultative Problem Solving: Listen actively to customer needs, address objections patiently, and match them with the right product solutions to build long-term trust.
• Pipeline & Follow-Up Discipline: Maintain meticulous records of customer interactions and maintain strict follow-up discipline so no lead or cart drop falls through the cracks.
• Target Achievement: Consistently meet monthly sales and recovery targets while sharing insights to continuously refine our outreach scripts and messaging templates.

What We're Looking For

• Top-Tier Communication (Non-Negotiable): Exceptional spoken English for calls and flawless written English for professional chat, WhatsApp, and social media interactions.
• Digital & Social Sales Savvy: Native comfort navigating WhatsApp, Instagram DMs, web chat tools, and basic CRM/office software.
• Resilient Sales Mindset: High-energy go-getter who stays persistent, turns customer hesitation into trust, and handles objections effortlessly.
• Flawless Follow-Up Discipline: Self-motivated and highly organized—capable of managing high conversation volumes without dropping a single lead or cart drop.
• Relevant Experience: Proven background in E-commerce Sales, Cart Recovery, Telesales, Tech Support, or high-volume Outbound Support.
• Education: Graduate degree in any discipline (practical skills and performance matter far more than your specific major).

Good to Have

• Specialized Business Education: An MBA or degree/certification in Sales, Marketing, or E-Commerce Operations.
• Global / High-Value Experience: Prior background selling to or supporting international, native English-speaking, or premium e-commerce clients.
• Proven Track Record: History of meeting or exceeding targets specifically in cart recovery, retention, or outbound sales conversion.
• Multi-Channel Mastery: Hands-on experience using e-commerce live chat tools, WhatsApp Business API/automation tools, or CRM systems

Skills That Will Help You Succeed

• Active & Analytical Listening: Ability to quickly understand customer hesitation, budget concerns, or product doubts during calls and chat interactions.
• Persuasive Writing & Rapid Rapport: Skilled at writing friendly, engaging messages on WhatsApp, IG, and Chat that instantly build trust and keep conversations moving forward.
• Tactful Objection Handling: Confidence to navigate pushback or turned-down offers smoothly without sounding aggressive or pushy.
• Strict Follow-Up Discipline: Strong time management and organizational skills to track and systematically re-engage multiple abandoned carts and leads.
• Resilient, Solution-Focused Mindset: High energy and emotional stability to maintain a positive, helpful attitude, even during high-volume or challenging customer conversations.

What We Offer

• High-Intent Customer Data Provided: Spend 100% of your time converting warm inquiries, abandoned carts, and existing clients—not cold prospecting.
• Company-Covered Allowances: Phone and high-speed internet reimbursement provided.
• Work-Life & Schedule Balance: Enjoy structured hours with a half-day Work From Home schedule on the 6th day, plus paid leave to recharge.
• E-Commerce Stability: Join a well-established company operating successfully since 2011 with long-term job security.
• Structured Onboarding: Comprehensive training on our catalog, customer personas, multi-channel software, and sales conversion processes.
• Clear Career Growth: Transparent progression path to Senior Sales Specialist, Team Lead, and Sales Manager roles.
• Clear growth path to Senior Sales Specialist, Manager and Team Lead roles

You’ll Thrive Here If You

• Love Communicating Across Channels: You enjoy engaging people both over calls and in written chats (WhatsApp, Instagram, Web Chat).
• Are Persistent & Goal-Driven: You get satisfaction from converting abandoned carts and re-igniting cold inquiries into active orders.
• Are Receptive & Adaptable: You take feedback positively and constantly look for ways to refine your messaging and closing techniques.
• Seek Stability & Growth: You want a long-term role in a solid e-commerce company operating successfully since 2011, with room to grow into leadership.

Role Terms: 3-month probation period with full training and hands-on onboarding.

About ABMOD LLC

Since 2011, ABMOD LLC has been helping clients with reliable solutions and long-term support. Over the past 15 years, we've built our reputation on trust, consistency, and real results. Today, we’re expanding our sales team and looking for ambitious people who want to grow with a stable, established company.

The leads are ready. Are you the closer we're looking for?

Job Type: Full-time

Pay: ₹25,000.00 - ₹45,000.00 per month

Benefits

• Cell phone reimbursement
• Commuter assistance
• Paid sick time
• Paid time off

Work Location: In person