Sales Specialist

People Tech Group Careers; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

People Tech Group invites applications for a Sales Operations & Support Specialist to empower our sales and marketing teams in Hyderabad, India. The role focuses on campaign management, inbound/outbound lead handling, CRM administration, and pipeline visibility to improve efficiency.

The ideal candidate has 5+ years in Sales Operations, hands-on CRM experience (Salesforce/HubSpot), and strong Excel skills. You will collaborate across sales, marketing, and technology to drive growth and data

Qualifications

• 5+ years in Sales Operations or CRM roles.
• Experience in campaign management and lead tracking.
• Strong Excel skills and dash-board reporting.

Responsibilities

• Coordinate and manage sales and marketing campaigns.
• Track campaign performance and lead generation.
• Ensure inbound/outbound leads are captured and tracked.
• Maintain CRM data quality and dashboards.
• Provide sales operations support and pipeline reporting.
• Collaborate with marketing and sales for timely follow-ups.
• Prepare reports and contribute to process improvements.

Skills

Sales operations

CRM administration

Campaign management

Lead tracking

Excel & dashboards

Cross-functional coordination

Attention to detail

Tools

Salesforce

HubSpot

CRM platforms

Job description

People Tech is a leading digital transformation and technology services organization specializing in Cloud, ERP, AI, Data, Engineering, and Talent Solutions. We enable enterprises to accelerate digital transformation and are expanding our domestic market footprint with a focus on AWS & ERP solution sales.

About the Role

We are looking for a proactive and detail-oriented Sales Operations & Support Specialist to support our sales and marketing teams through effective campaign management, inbound and outbound lead management, sales operations, and CRM administration. The ideal candidate will enable smooth sales execution, maintain accurate CRM data, improve lead tracking, and strengthen pipeline visibility and operational efficiency.

Key Responsibilities

Campaign Management

• Coordinate and manage sales and marketing campaigns in support of business development initiatives.
• Track campaign performance, lead generation activities, and campaign outcomes.
• Ensure campaign-generated leads are accurately captured, assigned, and tracked.
• Partner with marketing and sales teams to support timely follow-up on campaign leads.
• Manage inbound leads generated through campaigns, website enquiries, and other channels.
• Support outbound lead management, including prospect database management and outreach tracking.
• Ensure timely lead assignment, follow-ups, and status updates.
• Maintain accurate lead records and track progression through the sales pipeline.
• Monitor lead conversion status and identify opportunities to improve lead management.
• Support day-to-day sales operations and adherence to defined sales processes.
• Maintain sales pipeline trackers, reports, and dashboards.
• Coordinate with sales teams for pipeline updates, follow-ups, and reporting.
• Prepare sales performance reports, activity reports, and management dashboards.
• Contribute to sales process improvements and operational efficiency initiatives.

CRM Administration

• Manage and maintain CRM platforms such as Salesforce, HubSpot, or similar tools.
• Ensure accurate data entry, lead updates, opportunity tracking, and contact management.
• Maintain CRM data quality, consistency, and completeness.
• Generate CRM-based reports and dashboards for sales performance tracking.
• Support CRM process improvements, user coordination, and basic troubleshooting.

Required Skills & Qualifications

• 5+ years of experience in Sales Operations, Sales Support, Lead Management, or CRM Operations.
• Experience in campaign management and lead tracking.
• Hands-on experience managing inbound and outbound leads.
• Working knowledge of CRM platforms such as Salesforce, HubSpot, or similar.
• Strong understanding of sales pipeline management and sales operations.
• Proficiency in Excel, reporting, and dashboard preparation.
• Excellent coordination, communication, and organizational skills.
• Strong attention to detail and ability to manage multiple activities simultaneously.

Preferred Qualifications

• Experience supporting B2B sales teams, preferably in IT Services or technology organizations.
• Exposure to marketing automation or lead generation tools.
• Experience working with international sales teams or North American markets.
• Knowledge of lead lifecycle management and campaign performance reporting.

Why Join People Tech Group?

• Work with a leading digital transformation and technology services organization.
• Be part of a growing business focused on AWS and ERP solution sales.
• Collaborate with cross-functional teams across sales, marketing, and technology.
• Contribute to sales growth and operational excellence with opportunities for professional development.