Sales & Service Engineer - Bio-Medical

Midelta International Delhi; Jaipur; Hybrid; INR 420,000 - 700,000; Full time

Job summary

Midelta International Delhi is seeking a motivated Biomedical Equipment Sales professional to develop and manage business opportunities across Rajasthan, focusing on hospitals, nursing homes, clinics and diagnostic centres.

You will appoint and develop medical equipment dealers, conduct product presentations and technical discussions, follow up on enquiries and help close orders while building long-term relationships with healthcare professionals.

Qualifications

• Diploma/B.Tech/B.E. in Biomedical Engineering, Electronics, Electrical Engineering or related field.
• 2 to 5 years in biomedical/medical equipment sales and/or service preferred.
• Freshers with strong technical knowledge may be considered.
• Experience with medical equipment dealers, hospitals or healthcare institutions is advantageous.

Responsibilities

• Develop and manage business opportunities across Rajasthan (Sales & Business Development).
• Identify, appoint and develop medical equipment dealers/distributors in different territories.
• Generate business from hospitals, nursing homes, clinics, diagnostic centres and doctors.
• Conduct product presentations, demonstrations and technical discussions with customers.
• Regularly visit existing and potential dealers and institutional customers.
• Understand customer requirements and recommend suitable medical equipment.
• Prepare quotations, follow up on enquiries and support order closure.
• Develop long-term relationships with dealers, hospitals and healthcare professionals.
• Track market prices, competitor products and customer requirements.
• Achieve assigned monthly and annual sales targets.
• Installation, demonstration and commissioning of biomedical equipment.
• Provide basic troubleshooting and technical support to customers and dealers.
• Attend service complaints and coordinate timely resolution.
• Train customers/dealers on proper operation and handling of equipment.
• Maintain service records and follow up on pending service issues.
• Coordinate with the company's technical/service team for complex issues.
• Support warranty and after-sales service activities.
• Develop Jaipur as a strong base for Rajasthan operations.
• Regularly travel across Rajasthan for dealer visits, hospital visits and service calls.
• Maintain an updated database of dealers, hospitals, doctors and potential customers.
• Submit daily/weekly visit reports and sales/service updates.
• Identify new territories and potential business opportunities.

Skills

Sales

Communication

Negotiation

Field visits

Dealer network

Education

Biomedical Engineering / Electronics / Electrical Eng

Job description

Key Responsibilities

Sales & Business Development

• Develop and manage business opportunities across Rajasthan.
• Identify, appoint and develop medical equipment dealers/distributors in different territories.
• Generate business from hospitals, nursing homes, clinics, diagnostic centres and doctors.
• Conduct product presentations, demonstrations and technical discussions with customers.
• Regularly visit existing and potential dealers and institutional customers.
• Understand customer requirements and recommend suitable medical equipment.
• Prepare quotations, follow up on enquiries and support order closure.
• Develop long-term relationships with dealers, hospitals and healthcare professionals.
• Track market prices, competitor products and customer requirements.
• Achieve assigned monthly and annual sales targets.

Service & Technical Support

• Installation, demonstration and commissioning of biomedical equipment.
• Provide basic troubleshooting and technical support to customers and dealers.
• Attend service complaints and coordinate timely resolution.
• Train customers/dealers on proper operation and handling of equipment.
• Maintain service records and follow up on pending service issues.
• Coordinate with the company's technical/service team for complex issues.
• Support warranty and after-sales service activities.

Territory Management

• Develop Jaipur as a strong base for Rajasthan operations.
• Regularly travel across Rajasthan for dealer visits, hospital visits and service calls.
• Maintain an updated database of dealers, hospitals, doctors and potential customers.
• Submit daily/weekly visit reports and sales/service updates.
• Identify new territories and potential business opportunities.

Preferred Candidate Profile

• Qualification: Diploma/B.Tech/B.E. in Biomedical Engineering, Electronics, Electrical Engineering or a related technical field.
• Experience: 2 to 5 years in biomedical/medical equipment sales and/or service preferred.
• Freshers with strong technical knowledge and a willingness to work in field sales may also be considered.
• Experience with medical equipment dealers, hospitals or healthcare institutions will be an advantage.
• Good understanding of biomedical equipment and basic troubleshooting.
• Strong communication, presentation and negotiation skills.
• Comfortable dealing with doctors, hospital staff, purchase departments, biomedical engineers and dealers.
• Must be comfortable with extensive field travel across Rajasthan.
• Should have a strong sales orientation along with technical/service capability.
• Good follow-up, reporting and customer relationship management skills.
• Two-wheeler and valid driving licence preferred.
• Knowledge of Hindi is essential; basic English communication is preferred.

Key Products

The candidate may work with products such as:

Patient Monitoring Equipment | ECG Machines | Pulse Oximeters | Suction Machines | Nebulizers | Infusion/Syringe Pumps | Fetal Dopplers | Oxygen Concentrators | CPAP/BiPAP | Defibrillators/AED | Ventilators | Diagnostic Equipment | Biomedical Accessories & Consumables