Service Engineer

Chemito; New Delhi, Khor Punjab; On-site; INR 300,000 - 600,000; Full time

Job summary

Chemito is seeking an Engineer/Executive/Sr. Executive in the Service department. Requires 1-3 years in Medical Equipment, with a Diploma in Electronics/Electrical/Biomedical Engineering and optional B.Tech. Strong communication, field service, and willingness to travel are essential.

The candidate should be capable of installing machines, diagnosing issues, and providing real-time resolutions while gathering feedback for product improvements. Travel up to 15 days per month is expected.

Qualifications

• Essential: Diploma in Electronics / Electrical / Biomedical Engineering.
• Desirable: B.Tech in Electronics / Instrumentation / Biomedical Engineering.
• 1-3 years of relevant experience in Medical Equipment / Medical Instruments.
• Excellent communication skills, both verbal and written.

Responsibilities

• Machine installation and attending breakdown calls.
• Diagnose and resolve technical problems reported by customers.
• Thorough product knowledge and issue escalation.
• Strive to exceed customer expectations and resolving issues in real time.
• Gather feedback on product performance and customer experience for product improvement.
• Willingness to travel extensively (home location Hubli; travel to various locations).
• Strong customer-handling and communication skills; role involves field travel up to 15 days per month.

Skills

Communication

Technical aptitude

Sales & service

Travel willingness

Independent worker

Multi-tasking

Education

Diploma in Electronics / Electrical / Biomedical Engineering

B.Tech in Electronics / Instrumentation / Biomedical Engineering

Job description

Position: Engineer / Executive/ Sr. Executive
Department: Service

Qualification:
Essential: Diploma in Electronics / Electrical / Biomedical Engineering
Desirable: B. Tech in Electronics / Instrumentation / Biomedical Engineering

Experience:
1 - 3 years of relevant experience
Industry / Function:
Experience in Medical Equipment / Medical Instruments.

Key Responsibilities:

• Machine installation and attending breakdown calls.
• Diagnose and resolve technical problems reported by the customers.
• Thorough product knowledge and issue escalation.
• Strive to exceed customer expectation and resolving the issues in real time.
• Gather feedback on product performance, customer experience, and providing insights on product improvement to relevant teams.
• Travelling extensively-home location -Hubli- Travel various location of Entire
• Excellent communication skills, both verbal and written.
• Strong technical aptitude and deep understanding about the equipment
  Willingness to travel extensively.
  Proven experience in both sales and service functions.
• Strong customer-handling and communication skills.
  Target-oriented and self-motivated individual.
  Ability to work independently and manage multiple tasks efficiently.
  Role
  Willingness to travel in the field for 15 days per month (subject to requirement,duration may vary)