Sales And Service Engineer

Sun Bio; Tiruchirappalli; On-site; INR 600,000 - 1,000,000; Full time

Benefits offered by this job

Fixed salary with incentives

Travel allowance & expense reimburse

Technical training & development

Career growth opportunities

Job summary

Sun Bio in Tamil Nadu is seeking a field-based sales professional to promote and sell the company\'s IVD diagnostic instruments, reagents, and laboratory solutions to hospitals and diagnostic centers. You will identify new business opportunities, develop strong customer relationships, and deliver product demonstrations, installations, and training at customer sites.

The role requires traveling extensively within the territory, providing first-level technical support, and achieving sales targets

Qualifications

• Bachelor's degree or Diploma in Biomedical Engineering, Biotechnology, Life Sciences, Electronics, or a related field.
• 13 years of experience in sales and/or servicing of IVD, laboratory, or medical equipment. Freshers with strong technical aptitude may also apply.
• Good communication, presentation, and interpersonal skills.
• Basic understanding of laboratory instruments and diagnostic workflows is preferred.
• Willingness to travel extensively within the assigned territory.
• Valid two-wheeler driving license and own vehicle preferred.

Responsibilities

• Promote and sell the company's IVD diagnostic instruments, reagents, and laboratory solutions to hospitals, diagnostic centers, and laboratories.
• Identify new business opportunities and develop strong customer relationships.
• Conduct product demonstrations, installations, and basic user training at customer sites.
• Provide first-level technical support, troubleshooting, and preventive maintenance for installed instruments.
• Coordinate with the service and application teams to ensure timely issue resolution.
• Achieve assigned sales targets and expand business within the allocated territory.
• Prepare quotations, follow up on inquiries, negotiate orders, and ensure timely collections.
• Maintain accurate records of customer visits, installations, service reports, and sales activities.
• Participate in exhibitions, workshops, and product promotions to generate new leads.
• Ensure high levels of customer satisfaction through prompt and professional support.

Skills

Communication skills

Presentation skills

Interpersonal skills

Willingness to travel

Customer relationship management

Education

Bachelors/Diploma in Biomedical Eng / Biotech / Life Sciences / Electronics

Job description

Role & responsibilities

• Promote and sell the company's IVD diagnostic instruments, reagents, and laboratory solutions to hospitals, diagnostic centers, and laboratories.
• Identify new business opportunities and develop strong customer relationships.
• Conduct product demonstrations, installations, and basic user training at customer sites.
• Provide first-level technical support, troubleshooting, and preventive maintenance for installed instruments.
• Coordinate with the service and application teams to ensure timely issue resolution.
• Achieve assigned sales targets and expand business within the allocated territory.
• Prepare quotations, follow up on inquiries, negotiate orders, and ensure timely collections.
• Maintain accurate records of customer visits, installations, service reports, and sales activities.
• Participate in exhibitions, workshops, and product promotions to generate new leads.
• Ensure high levels of customer satisfaction through prompt and professional support.

Preferred candidate profile

• Bachelor's degree or Diploma in Biomedical Engineering, Biotechnology, Life Sciences, Electronics, or a related field.
• 13 years of experience in sales and/or servicing of IVD, laboratory, or medical equipment. Freshers with strong technical aptitude may also apply.
• Good communication, presentation, and interpersonal skills.
• Basic understanding of laboratory instruments and diagnostic workflows is preferred.
• Willingness to travel extensively within the assigned territory.
• Valid two-wheeler driving license and own vehicle preferred.

Perks and benefits

• Fixed salary with performance-based incentives.
• Travel allowance and reimbursement of official expenses.
• Comprehensive product and technical training.
• Opportunities for career growth and professional development.