More than 5 years of experience in data analysis and sales operations.
- Experience in creating sales reports, proficient in using Excel functions, and preferably familiar with Power Query, Power Pivot and Power BI
- Preferably with experience in Software & Platforms industry, and knowledge of data and cloud infrastructure products.
- Responsible, strong communication skills, able to support customers in sales reporting and sales opportunity management.
- Able to accept flexible working hours and occasional overtime;
- Workflow management, Work assignment and tracking it to closure
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)
- Experience in working as Subject Matter expert, Training delivery,
- Supporting new transitions, Building Process maps and DTPs, Root Cause Analysis and coaching team members"
" Ability to establish strong client relationship Ability to manage multiple stakeholders Adaptable and flexible Collaboration and interpersonal skills Problem-solving skills Commitment to quality Process orientation Agility for quick learning"
Roles and Responsibilities
- "Team Reporting & Business Analysis: Manage the production of business analysis and summary reports for the sales team, ensuring that the reports align with the overall sales objectives.
- Custom Report Management: Oversee the creation and timely delivery of customized reports, ensuring they provide insights that support decision‑making and sales strategy.
- Sales Meeting & Communication: Lead the organization of communication meetings with the sales team, ensuring that the minutes are recorded, action items are tracked, and risks to sales opportunities are addressed.
- Data Inquiry Management: Supervise responses to data-related inquiries from the sales team, ensuring accurate, clear, and timely information is provided. Troubleshoot any complex data challenges.
- Team Development & Coaching: Manage a team of 10+ employees, providing coaching on reporting and business analysis skills. Help them develop professionally by fostering a collaborative and high-performance environment
- Process Improvement: Identify opportunities to improve the reporting process, ensuring efficiency and accuracy.
- Performance Monitoring: Track team performance, ensuring that deadlines are met and quality standards are upheld."