Sales Program Manager

Magenta Mobility; Mumbai; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

A leading mobility solutions provider is seeking a Sales Program Manager to enhance the efficiency of the sales process. The role involves leading cross-functional teams, performing data analysis, and ensuring customer satisfaction. Candidates should have 5-7 years of experience and a Post Graduate or MBA degree. This full-time position offers opportunities for professional growth and development.

Qualifications

• 5-7 years of experience in a relevant role.
• High proficiency with data handling and presentation of data/statistics.
• Strong data handling and data/presentation of statistics.

Responsibilities

• Lead cross-functional teams in program execution using advanced data analysis.
• Maintain and update customer databases and sales records.
• Communicate effectively with internal teams regarding customer needs.
• Create and maintain complex Excel models for forecasting, budgeting, and performance tracking.
• Collaborate with stakeholders to interpret data insights, troubleshoot issues, and propose process improvements.

Skills

Data analysis

Excel proficiency

Interpersonal skills

Organizational skills

Problem-solving

Education

Post Graduate or MBA in relevant field

Tools

Excel

Job description

A successful Sales Program Manage r is organized, detail-oriented, and possesses strong, analytical and interpersonal skills. They play a crucial role in ensuring the efficiency of the sales process and contributing to overall customer satisfaction. The profile requires high proficiency with data handling and presentation of data/statistics.

Responsibilities

Data Analytics

• Lead cross-functional teams in program execution, leveraging advanced data analysis to identify trends, risks, and opportunities for optimization.
• Conduct in-depth data analyses using Excel and other tools to track program metrics, generate reports, and support data-driven decision-making.
• Develop a deep understanding of operational processes, systems, and workflows to ensure seamless integration and efficiency across projects.
• Create and maintain complex Excel models for forecasting, budgeting, and performance tracking to align with program goals.
• Collaborate with stakeholders to interpret data insights, troubleshoot issues, and recommend process improvements based on analytical findings.

Data Management

• Maintain and update customer databases and sales records.
• Generate and analyze sales reports to track performance and identify trends.
• Do market study/research to understand new trends and opportunity domain as per market knowledge.

Communication

• Communicate effectively with internal teams to relay customer needs, order status, and other relevant information.
• Collaborate with marketing teams to ensure consistent messaging, promotions and joint PR with clients.

Problem Solving

• Address and resolve any issues or concerns related to sales operations.
• Collaborate with various departments to find solutions to challenges that may arise.

Location & commitments

Employment type : Full-time, Permanent

Location : Open

Working days : Monday to Friday + alternate Saturdays

Candidate requirements

Experience : 5-7 Years

Skills required : High proficiency with data handling and presentation of data/statistics

Education qualification : Post Graduate or MBA in relevant field.