Sales Operations Specialist

TekWissen India; Bengaluru; On-site; INR 600,000 - 1,200,000; Full time

Job summary

A leading company is seeking a Sales Operations Specialist to manage direct sales support and operations. The ideal candidate should have 5-10 years of experience, strong analytical and problem-solving skills, and the ability to work cross-functionally in a dynamic environment. This position is contract-based and offers a competitive salary in line with industry standards.

Qualifications

• 5-10 years' experience in field operations or customer support.
• Strong analytical and problem-solving abilities.
• Experience in cross-functional team collaboration.

Responsibilities

• Provide direct sales support and service management.
• Conduct training for new employees or partners.
• Collaborate with sales, operations, and technical teams.

Skills

Analytical skills

Problem-solving skills

Communication skills

Mentorship

Training and coaching

Job description

Direct message the job poster from TekWissen India

Overview:

TekWissen is a global workforce management provider throughout India and many other countries in the world. The below client services offerings are used to create the Internet solutions that make networks possible providing easy access to information anywhere, at any time.

Job Title: Sales Operations Specialist

Duration: 12 Months

Work Type: Onsite

Experience :5 years

Notice Period : Immediate Only

Job Description:

Experience & Background

• 5–10+ years of experience in field operations, service delivery, or customer support roles.
• Proven track record in direct sales support or service management at a regional or theatre level.
• Experience in cross-functional roles, collaborating with sales, operations, and technical teams.
• Subject Matter Expert (SME) in service categories – deep knowledge of internal policies, service workflows, and escalation processes.
• Strong analytical and problem-solving skills, including the ability to conduct root cause analysis and develop creative, balanced solutions.
• Ability to interpret and apply corporate/local business rules effectively.
• Training and coaching skills – able to conduct tool/process training for new employees or partners.
• Influential communicator – capable of explaining difficult concepts, negotiating alternate viewpoints, and aligning teams.
• Mentorship experience – providing guidance to less experienced colleagues.

TekWissen Group is an equal opportunity employer supporting workforce diversity.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Sales and Business Development

• Industries

  Information Services

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