Sales Operations Role | Thane, Immediate Joiners

N Human Resources & Management Systems; Thane; On-site; INR 1,200,000 - 1,500,000; Full time

Job summary

N Human Resources & Management Systems in Mumbai/Thane is seeking a Sales Operations Manager to optimize the sales ops process for consumer durables. You will support the sales team with data accuracy, dashboards, and performance tracking to drive growth.

The role focuses on end-to-end order management, invoicing, collections, and cross-functional coordination with Sales, Supply Chain, Finance, and Customer Service to ensure timely deliveries and operational excellence.

Qualifications

• Graduate/Postgraduate with a minimum of 5 years of experience in Sales Operations, Sales Support, or related functions.
• Strong analytical, coordination, and interpersonal skills.
• Proficiency in MS Excel, PowerPoint, and ERP/CRM tools (Salesforce or equivalent).
• Experience in sales reporting, forecasting, and data management.
• Ability to multitask, work under pressure, and meet deadlines.
• Exposure to end-to-end sales operations and strategic business processes.

Responsibilities

• Oversee end-to-end sales operations, including order management, sales tracking, and reporting.
• Coordinate with Sales, Supply Chain, Finance, and Customer Service teams to ensure smooth order execution and delivery.
• Support the sales team with accurate data insights, reports, and dashboards to drive decision-making.
• Ensure timely processing of orders, invoicing, and collections in alignment with company policies.
• Monitor and analyze sales performance metrics, identify trends, and recommend process improvements.
• Maintain and update sales databases, CRM, and ERP systems to ensure data accuracy and visibility.
• Assist in sales forecasting, target setting, and performance evaluation activities.
• Drive process optimization initiatives to improve efficiency and turnaround time.
• Ensure compliance with organizational standards and customer satisfaction benchmarks.

Skills

Analytical skills

Coordination

Interpersonal skills

Education

Graduate/Postgraduate

Tools

MS Excel

PowerPoint

ERP/CRM tools

Job description

N Human Resources & Management Systems | Full time

Job Title: SalesOperations – Consumer Durables

Location: Mumbai, Thane (On-site Role)

WorkingDays: Monday to Saturday

Experience: Minimum 2 years

ReportingTo: Manager

About the Role:

We are looking for a dynamic anddetail-oriented Sales Operations Manager to manage and optimize the sales operations process for our consumer durableproducts. The ideal candidate will support the sales team by ensuring smoothbackend operations, data accuracy, performance tracking, and processefficiency. This role demands strong analytical, coordination, andcommunication skills to drive operational excellence and support businessgrowth.

Key Responsibilities:

• Oversee end-to-end sales operations, including ordermanagement, sales tracking, and reporting.
• Coordinate with Sales, Supply Chain, Finance, and Customer Serviceteams to ensure smooth order execution and delivery.
• Support the sales team with accurate data insights, reports, and dashboards to drive decision-making.
• Ensure timely processing of orders, invoicing, and collections inalignment with company policies.
• Monitor and analyze sales performance metrics, identifytrends, and recommend process improvements.
• Maintain and update sales databases, CRM, and ERP systems to ensure data accuracy and visibility.
• Assist in sales forecasting, target setting, and performance evaluation activities.
• Drive process optimization initiatives to improve efficiency andturnaround time.
• Ensure compliance withorganizational standards and customer satisfaction benchmarks.

Requirements

• Graduate/Postgraduate with aminimum of 5 years of experience inSales Operations, Sales Support, or related functions.
• Strong analytical, coordination,and interpersonal skills.
• Proficiency in MS Excel, PowerPoint, and ERP/CRM tools (Salesforce or equivalent preferred).
• Experience in sales reporting, forecasting, and data management.
• Ability to multitask, work underpressure, and meet deadlines.
• Opportunity to work with a fast-growing consumer durables brand.
• Exposure to end-to-end sales operations and strategic business processes.