Sales Operations Analyst

Axldrone India Private Limited; Kozhikode district; On-site; INR 450,000 - 650,000; Full time

Job summary

Axldrone India Private Limited is seeking a proactive Sales Operations Analyst in Calicut to support CRM activities, documentation, and coordination across Sales, Operations, and Leadership teams.

The role suits fresh MBAs or professionals with 1–2 years in Sales Ops or related areas, focusing on process-driven CRM updates, reporting, and preparation of proposals and business docs.

Qualifications

• MBA or relevant postgraduate degree with 0–2 years of experience in Sales Ops, CRM, or admin/support roles.
• Strong organizational and documentation skills with attention to detail.
• Solid written and verbal communication abilities.
• Basic understanding of CRM tools (Zoho preferred) and data hygiene practices.
• Proficiency in MS Excel, Word, and PowerPoint; able to prepare reports and presentations.
• Ability to work in a structured, process-oriented environment and coordinate with multiple teams.

Responsibilities

• Support day-to-day sales operations and coordination activities.
• Maintain sales trackers, reports, dashboards, and operational records.
• Assist in sales follow-ups, task tracking, and process management.
• Coordinate with internal teams to ensure timely execution of sales activities.
• Support process improvements to enhance sales efficiency; CRM management and data updates in Zoho CRM.
• Track leads, opportunities, follow-ups, and pipeline activities; generate CRM reports.

Skills

MBA

Analytical skills

Organizational skills

Communication skills

Independent & collaborative work

Education

MBA in Marketing/Sales/Operations

Bachelor's degree

Tools

Zoho CRM

Microsoft Excel

PowerPoint

Microsoft Word

Job description

We are looking for a proactive, detail-oriented, and process-driven Sales Operations Analyst tosupport our Sales Operations team in managing CRM activities, business documentation,proposal coordination, reporting, and internal sales processes.This role is ideal for fresh MBA graduates looking to build a career in Sales Operations as wellas professionals with 1-2 years of experience in Sales Operations, Business Coordination,CRM Management, Administration, or Proposal Support.The ideal candidate should possess strong organizational skills, attention to detail, and theability to work closely with Sales, Lead Generation, Operations, and Leadership teams.

Location:

Calicut

Reports to:

Experience:

Fresh MBA Graduates / 1-2 Years

Key Responsibilities

• Support day-to-day sales operations and coordination activities.
• Maintain sales trackers, reports, dashboards, and operational records.
• Assist in sales follow-ups, task tracking, and process management.
• Coordinate with internal teams to ensure timely execution of sales activities.
• Support process improvements to enhance sales efficiency. CRM Management
• Update and maintain accurate data in Zoho CRM.
• Track leads, opportunities, follow-ups, and pipeline activities.
• Generate CRM reports and maintain data hygiene.
• Assist in improving CRM processes and documentation.

Proposal & Documentation Support

• Prepare and coordinate proposals, quotations, presentations, and business documents.
• Maintain documentation and version control.
• Support RFP/RFQ preparation and submission.
• Assist in managing contracts, NDAs, and other business documentation.

Administrative & Coordination Activities

• Coordinate between Sales, Operations, and Leadership teams.
• Schedule meetings and prepare Minutes of Meeting (MoM).
• Track action items and ensure timely follow-ups.
• Maintain internal process documents and operational records.

Research & Data Support

• Conduct market and lead research.
• Support lead qualification and data collection activities.
• Utilize AI and productivity tools to improve operational efficiency.
• Prepare reports and business insights for management review.

Required Skills & Qualifications

• MBA (Marketing, Sales, Operations, Business Analytics, or related specialization)
• Bachelor's degree with 1-2 years of relevant experience in Sales Operations, CRM Management, Business Coordination, Administration, or Proposal Support.
• Strong organizational and documentation skills.
• Good written and verbal communication skills.
• Basic understanding of CRM tools (Zoho CRM preferred).
• Proficiency in Microsoft Excel, Word, and PowerPoint.
• Strong analytical and problem-solving skills.
• Ability to work in a structured and process-oriented environment.

Preferred Background

• Fresh MBA graduates with internship or project experience in Sales, Marketing, Business Operations, or CRM are encouraged to apply.
• 1-2 years of experience in Sales Operations, Business Coordination, CRM Management, Proposal Management, or Administration.
• Candidates with legal, documentation, or contract management exposure will have an added advantage.
• Exposure to IT, SaaS, ERP, Automation, Manufacturing, or the Drone industry is a plus.
• Familiarity with AI productivity tools such as ChatGPT, Microsoft Copilot, or similar tools is desirable.
• Strong ownership and accountability.
• Excellent coordination and follow-up skills.
• Detail-oriented and highly organized.
• Analytical mindset with a willingness to learn.
• Ability to work independently and collaboratively
• Positive attitude and adaptability in a fast-paced environment.
• Strong time management and prioritization skills.

What You'll Gain

• Hands-on exposure to end-to-end Sales Operations.
• Experience working with Zoho CRM and modern sales processes.
• Opportunity to work on proposals, business documentation, and strategic sales initiatives.
• Exposure to AI-powered productivity tools and business automation.
• Cross-functional collaboration with Sales, Marketing, Leadership, and Operations teams.
• Clear career growth opportunities in Sales Operations, Business Operations, and Revenue Operations (RevOps).