Sales Operations Engineer

Arkel Electronic India; Poicha; On-site; INR 300,000 - 420,000; Full time

Job summary

Arkel Electronic India is seeking a detail-oriented Sales Administrative Executive to bridge orders between Sales and Production, manage invoicing and shipments via field teams, and answer product and order inquiries. The role demands strong English/Hindi/Gujarati communication and solid MS Office skills.

ERP familiarity is a plus, and independence in problem-solving is valued. Join a team-focused environment where you will maintain sales records, generate reports, and provide essential admin

Qualifications

• B2B industry experience.
• Customer service experience.
• Reporting and analytical skills.
• Excellent written and verbal command of English / Hindi / Gujarati.
• Computer literacy in MS Office.
• Working knowledge of ERP will be an asset.
• A good team player with strong communication and interpersonal skills.
• A strong sense of responsibility & ownership is required.
• Able to work independently to resolve problems.

Responsibilities

• Communicating the technical specs of the order with Sales team and Production team.
• Invoice and logistics arrangement for customer orders through field sales team
• Communicate with sales team and customers on products, order and shipment enquiry.
• Maintain the integrity of sales records in system.
• Prepare regular sales reports.
• Provide admin and clerical support to sales management.

Skills

Customer service

Reporting & analytics

English proficiency

Hindi & Gujarati

MS Office

ERP knowledge

Team player

Problem solving

Tools

ERP systems

Job description

Job Profile:

• Communicating the technical specs of the order with Sales team and Production team.
• Invoice and logistics arrangement for customer orders through field sales team
• Communicate with sales team and customers on products, order and shipment enquiry.
• Maintain the integrity of sales records in system.
• Prepare regular sales reports.
• Provide admin and clerical support to sales management.

Desired Candidate profile:

• B2B industry experience.
• Customer Service Experience.
• Reporting and analytical skills.
• Excellent written and verbal command of English / Hindi / Gujarati.
• Computer literacy in MS Office.
• Working knowledge of ERP will be an asset.
• A good team player with strong communication and interpersonal skills.
• A strong sense of responsibility & ownership is required.
• Able to work independently to resolve problems.