Sales Operations Associate

myHQ by ANAROCK; Gurugram District; On-site; INR 400,000 - 650,000; Full time

Job summary

myHQ by ANAROCK is seeking a Sales Backend Operations Specialist to streamline sales processes and support the sales team with documentation, data entry, reporting, and scheduling. You will serve as the main client contact for backend operational matters and help ensure timely issue resolution.

The role requires strong communication and interpersonal skills, experience in sales operations, and proficiency in MS Office to maintain accurate records and drive efficiency.

Qualifications

• Bachelor's degree in business administration, finance, or related field preferred.
• Proven experience in a sales backend operations or similar role.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

Responsibilities

• Manage sales documentation and maintain organized records.
• Prepare, process, and manage all sales-related documentation, including contracts and agreements.
• Act as a primary point of contact for clients regarding backend operational matters and resolve grievances.
• Provide administrative support to the sales team, including data entry, report generation, and scheduling.
• Conduct thorough KYC verification for new and existing clients, ensuring compliance.

Skills

Communication skills

Interpersonal skills

MS Office

Education

Bachelor's degree in business administration/finance

Tools

MS Office

Job description

We are seeking a highly organized and detail-oriented Sales Backend Operations Specialist to join our growing sales team. This role is crucial for ensuring the smooth and efficient operation of our sales processes, supporting the sales team, and maximizing sales effectiveness. The ideal candidate will be proficient in CRM systems, data analysis, and sales administration, with a strong focus on accuracy and efficiency

Your responsibilities:

• Manage sales documentation and maintain organized records.
• Prepare, process, and manage all sales-related documentation, including contracts, agreements, and for.
• Act as a primary point of contact for clients regarding backend operational matters. Investigate and resolve client grievances in a timely and efficient manner.
• Provide administrative support to the sales team, including data entry, report generation, and scheduling.
• Conduct thorough KYC verification for new and existing clients, ensuring compliance with all applicable regulations.

Skill sets/Experience we require:

• Bachelor's degree in business administration, finance, or a related field preferred.
• Proven experience in a sales backend operations or similar role.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)