Sales & Operations (AGM / GM)

GD Goenka Healthcare; New Delhi; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

GD Goenka Healthcare, based in Delhi, seeks an experienced Sales & Operations Leader (AGM/ GM) with 12–15 years in Education/ Edutech to drive franchise expansion and day-to-day operations. You will own the franchise sales cycle, oversee center onboarding, mentor the sales team, and coordinate marketing to boost brand reach across regions, ensuring profitability and compliance.

The role requires strategic thinking, strong stakeholder management, and the ability to translate business plans into

Qualifications

• Minimum 12–15 years of experience in Education/ Edutech industry.
• Strong skills in franchise onboarding and sales lifecycle.
• Proven ability to manage cross-functional teams and processes.

Responsibilities

• Identify and onboard franchise partners aligned with expansion plans.
• Manage complete franchise sales cycle, center setup, and compliance.
• Support franchisees with business planning and revenue forecasting.
• Ensure adherence to SOPs and brand standards with documentation.
• Coordinate cross-functional and marketing activities to drive growth.
• Track performance and share MIS updates with management.
• Supervise franchise operations and liaison between Head Office and partners.
• Provide operational training and support to franchisees.
• Monitor revenue and profitability targets and manage renewals.

Skills

Franchise sales

Operations management

Team leadership

Business development

Marketing coordination

Job description

Company: GD Goenka Healthcare

Location: Connaught Place, Delhi

Profile/ Designation:- Sales & Operation (AGM/ GM)
Experience:- Minimum 12-15 Years from Education/ Edutech Industry

KEY RESPONSIBILITIES:

Franchise Centers Sales & Development

• Identify and onboard franchise partners aligned with GDGH expansion plans.
• Manage the complete franchise sales cycle and ensure timely center setup and compliance.
• Support franchisees with business planning, revenue forecasting, and performance improvement.
• Ensure adherence to SOPs, brand standards, and timely documentation.
• Coordinate cross-functional and marketing activities to enhance franchise growth.
• Track franchise performance, market trends, and share regular MIS updates with management.

Business Operations & Support

• Supervise franchise operations to ensure quality, efficiency, and adherence to brand guidelines.
• Act as the key liaison between Head Office and franchise partners.
• Provide operational training and business support to new and existing franchisees.
• Monitor franchise performance and ensure revenue and profitability targets are met.
• Handle franchise documentation, including MoUs, agreements, and renewals.

Sales Strategy & Target Management

• Develop and implement sales strategies to meet organizational goals.
• Lead and mentor the franchise sales team to achieve monthly and annual targets.
• Track team performance and prepare regular sales and revenue reports for management.
• Drive cost control and ensure profitable growth across regions.

Marketing & Branding

• Plan and execute marketing campaigns, exhibitions, and franchise events to attract investors.
• Collaborate with the marketing team to create promotional content for franchise sales.
• Enhance brand visibility through partnerships, events, and digital platforms.

Cross-functional Coordination

• Coordinate with finance, legal, and operations teams for franchise onboarding and compliance.
• Ensure smooth transition from franchise sign-up to operational launch.
• Support cross-departmental collaboration to strengthen franchise operations and brand presence.