Sales & Marketing Executive

Kerten Hospitality; Mumbai; Remote; INR 600,000 - 1,000,000; Full time

Job summary

Kerten Hospitality in Mumbai, India invites a Sales & Marketing Executive to enhance our hospitality footprint. This role focuses on developing and executing sales and marketing strategies to boost revenue, occupancy and brand visibility.

You will engage with corporate accounts, travel partners and OTAs, building strong client relationships and expanding our market presence. Fluency in English and Hindi is essential, as is a proactive, target-driven mindset.

Qualifications

• Previous experience in a Sales & Marketing role within hospitality.
• Hotel sales experience with strong understanding of the Indian market.
• Knowledge of distribution channels and revenue generation.
• Excellent communication, negotiation, and presentation skills.
• Fluency in English and Hindi.

Responsibilities

• Support development and implementation of sales and marketing strategy to drive revenue, occupancy and brand visibility.
• Generate new business in India by pursuing opportunities across market segments.
• Execute sales activities to drive bookings through visits to corporate accounts, travel agents and tour operators.
• Develop key accounts and maintain relationships with clients, partners, and OTAs.
• Conduct market research to identify trends and opportunities and analyze performance data.
• Represent the hotel at industry events and build market presence and pipelines.
• Assist in planning sales plans, budgets, reports and KPI tracking.
• Assist in planning marketing campaigns, digital activity, content and brand positioning.
• Support PR and brand-building activities and partnerships.
• Maintain brand consistency across channels and coordinate with Revenue Management.

Skills

Hospitality sales

Relationship mgmt

Negotiation

Communication

Organizational skills

CRM familiarity

English & Hindi

Tools

CRM software

Sales reporting tools

Digital marketing platforms

Job description

Sales & Marketing Executive

Mumbai, India (Remote)

ABOUT KERTEN HOSPITALITY

Kerten Hospitality (KH) is an end-to-end lifestyle hospitality operator creating bespoke destinations, lodging, experiences and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability. KH transforms destinations through impactful partnerships with Lodging, Food & Beverage, Retail, Entertainment, Art and Wellness brands with a focus on building Ecosystems, and unique community-centric destinations, which connect International & local travellers. The Group’s current pipeline of lodging includes projects in numerous countries in the Middle East, Europe, and North Africa region. An expanding development pipeline of more than 55 lodging projects representing over 4,500 keys planned across our international development pipeline.

Our Impact Every destination we develop and every concept we bring to life is driven by purpose and rooted in ESG, locality, sustainability, innovation, meaningful collaborations, that nurture ecosystems supporting community growth, guided by our values of Connection, Curation, Innovation, and Leading the Way.

ABOUT THE ROLE

KEY RESPONSIBILITIES

• Support the development and implementation of the sales and marketing strategy in line with overall business objectives and helping drive revenue, occupancy, and brand visibility across local, regional, and international markets.

• Generate new business for our properties in India by identifying and proactively pursuing opportunities across key market segments.

• Execute sales activities targeting leisure, corporate, groups, events, and strategic partnerships aligned with the local destination positioning, driving room, group and event bookings for our properties through proactive sales visits to corporate accounts, travel agents and tour operators.

• Develop key accounts by building and maintaining strong relationships with key clients, partners, travel agents, tour operators, tourism stakeholders, and corporate accounts, and ensure effective connectivity with OTAs.

• Conduct regular market research to identify trends, competitor activity, and new opportunities, and analyse performance data to optimise sales efforts.

• Represent the hotel at industry events and networking functions to promote the property, including local and international trade fairs and events, while actively building market presence and business pipelines.

• Assist in preparing sales plans and budgets, and prepare sales and marketing reports, forecasts, and performance analysis, ensuring alignment with revenue goals, while tracking KPIs and ROI.

• Assist in planning and executing marketing campaigns, digital and social media activity, website content, promotional materials, and brand positioning, aligning them with sales initiatives.

• Support PR and brand-building activities, including media visits, partnerships, and market activations.

• Maintain brand consistency across all sales, marketing, and communication channels.

• Coordinate with Revenue Management, including regular touchpoints with the Corporate Director of Revenue as required, to align pricing, inventory, and promotional strategies.

EXPERIENCE & SKILLS

• Previous experience in a Sales & Marketing role within hospitality; experience in a similar market environment is mandatory.

• Hotel sales experience with a strong understanding of the Indian market and established relationships with corporate accounts, travel agents and tour operators.

• Strong understanding of hotel sales and marketing processes, distribution channels, and revenue generation and digital marketing strategies.

• Proven ability to build and manage client relationships and close deals effectively.

• Excellent communication, negotiation, and presentation skills.

• Results-driven with a proactive and target-oriented mindset.

• Strong organizational skills with the ability to manage multiple accounts and priorities.

• Familiarity with CRM systems, digital marketing platforms and sales reporting tools.

• Good knowledge of the local and international travel market is a plus.

• Fluency in English and Hindi; knowledge of additional regional Indian languages is an advantage.

JOINING OUR TEAM MEANS

• Competitive Compensation: A rewarding package tailored to your experience.

• Career Growth: Opportunities for advancement within our dynamic organisation.

• Inclusive Environment: A vibrant and inclusive workplace that encourages collaboration.

• Shared Purpose: Working with passionate people who live our values every day — connecting, innovating, curating, and leading the way together.

Apply CRAFT YOUR CAREER. - Kerten Hospitality