Director of Sales

Accorhotel; Gurugram District; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Accor in Gurugram, India seeks a visionary Director of Sales and Marketing to lead our sales and marketing initiatives. You will report to the General Manager and drive revenue growth, brand positioning, and exceptional customer experiences.

You will develop integrated sales strategies, lead revenue management, and build a high-performing team while collaborating with regional stakeholders to maximize results and align with corporate goals.

Qualifications

• Minimum 2-3 years in a Director of Sales and Marketing role or equivalent.
• Total hospitality experience of 12-15 years.
• Bachelor's degree in Business Administration, Management Studies, Hotel Management, or related field.
• Proven revenue management, sales strategy development, and P&L management.
• Strong proficiency with Opera RMS and Microsoft Office.
• Excellent English communication, both verbal and written.
• Experience building and leading high-performing teams.

Responsibilities

• Develop and implement integrated sales strategies to drive Gurugram market revenue.
• Lead revenue management to maximize revenues and yields.
• Identify opportunities to develop new revenue streams and drive innovation.
• Provide market intelligence and trend analysis to inform strategy.
• Build, mentor, and coach a high-performing sales and marketing team.
• Collaborate with cross-functional teams to align departments.
• Lead conference services and events management.
• Prepare weekly, monthly, quarterly, and annual reports; manage budgets.

Skills

Leadership

Revenue management

Strategic planning

English communication

Team development

Budgeting

Education

Bachelor's degree in Business Administration, Management Studies, Hotel Management, or related field

Tools

Opera PMS

RMS

Microsoft Office

Job description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

We are seeking an accomplished and visionary Director of Sales and Marketing to lead our sales and marketing initiatives in Gurugram, India. Reporting to the General Manager, you will be responsible for developing and executing comprehensive sales and marketing strategies that drive revenue growth, enhance brand positioning, and deliver exceptional customer experiences. This is an excellent opportunity for a strategic leader who is passionate about innovation, team development, and achieving ambitious business goals in a dynamic market environment.

• Develop and implement integrated sales strategies and tactics that align with the organization's strategic plan and drive revenue growth in the Gurugram market
• Lead revenue management initiatives to maximize revenues and yields based on market demand, competitive positioning, and growth objectives
• Identify and capitalize on opportunities to develop new revenue streams and create value by challenging existing processes and driving innovation
• Provide market intelligence and economic trend analysis to inform sales strategy, exceed customer expectations, and maintain competitive advantage
• Build, mentor, and coach a high-performing sales and marketing leadership team, fostering professional development and creating clear action plans for growth
• Collaborate with cross-functional teams and regional stakeholders to maximize business results and ensure alignment across all departments
• Develop and execute targeted marketing communication activities, including creation and distribution of both digital and traditional marketing collateral
• Manage local public relations initiatives and partner with regional teams to amplify brand awareness and identify growth opportunities
• Establish and nurture strategic partnerships with local and external organizations to strengthen brand positioning and market presence
• Lead conference services and events management, ensuring exceptional service delivery and building strong relationships with meeting planners
• Prepare comprehensive weekly, monthly, quarterly, and annual reports; analyze market data and external resources to establish competitive positioning
• Prepare and administer the sales and marketing budget and annual plan to achieve total revenue goals while maintaining fiscal responsibility
• Maintain transparent and collaborative relationships with ownership, actively participating in business reviews and strategic planning sessions
• Serve as an active member of the executive committee, contributing to hotel operations, colleague engagement initiatives, and organizational communications
• Manage sales and marketing department expenses and payroll while ensuring efficient resource allocation and operational excellence

Qualifications

**Required Qualifications:**

• Minimum 2-3 years of experience in the Director of Sales and Marketing position or equivalent senior sales and marketing leadership role
• Minimum 12-15 years of progressive experience in the hospitality/hotel industry
• Bachelor's degree in Business Administration, Management Studies, Hotel Management, or related field
• Proven expertise in revenue management, sales strategy development, and P&L management
• Strong proficiency with hotel management systems (Opera, RMS) and Microsoft Office Suite (Excel, PowerPoint, Outlook)
• Demonstrated ability to analyze market data, prepare detailed reports, and translate insights into actionable strategies
• Exceptional verbal and written English communication skills
• Proven track record of building, developing, and leading high-performing teams
• Strategic thinking with the ability to balance short-term objectives with long-term organizational goals
• Strong customer-focused mindset with commitment to delivering exceptional experiences

**Preferred Qualifications:**

• Experience in luxury hotel operations and the Gurugram/NCR market
• Knowledge of digital marketing platforms, CRM systems, and marketing automation tools
• Experience in brand development, positioning, and marketing communications
• Familiarity with conference and events management
• Certification in hospitality management or sales leadership
• Experience with revenue management systems and yield optimization strategies
• Demonstrated success in driving organizational change and innovation