Sales Manager – Senior Living

Amaya Senior Living; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Amaya Senior Living in Hyderabad is seeking a Sales Manager to lead day-to-day sales operations, supervise the sales team and convert prospective residents into bookings while achieving revenue targets. You will manage the sales pipeline, conduct meetings and site visits, coordinate with internal teams, and ensure a smooth, relationship-driven buying experience for residents and families.

This role requires 5–8 years in sales, preferably in real estate or senior living, with strong leadership,

Qualifications

• Bachelor's degree in Business Administration, Marketing, Sales, Hospitality or related field.
• 5–8 years of experience in sales, business development or customer relationship management, preferably in real estate, hospitality, healthcare, luxury retail or senior living.
• Prior experience in managing or supervising a sales team and achieving sales targets.
• Experience in residential real estate, premium housing or senior living preferred.
• Strong negotiation, communication and closing skills.
• Customer-first mindset with relationship-building and emotional intelligence.
• Proficiency in CRM software, Excel and PowerPoint.
• Self-motivated, target-driven and accountable.

Responsibilities

• Manage day-to-day sales operations and achieve targets.
• Supervise and support the sales team in lead management, engagement, follow-ups and closures.
• Monitor enquiries from digital platforms, referrals, walk-ins and channel partners.
• Conduct customer meetings and site visits for prospective residents and their families.
• Coordinate with internal teams to facilitate bookings and onboarding.
• Prepare daily, weekly and monthly sales reports, forecasts and performance updates.

Skills

Leadership

Negotiation

Communication

Relationship building

Sales reporting

Microsoft Excel

PowerPoint

Education

Bachelor's degree in Business Administration, Marketing or related field

Tools

CRM software

Microsoft Excel

PowerPoint

Job description

Amaya is a premium active senior living community by Vera Vita Living LLP, thoughtfully designed for a generation redefining what it means to grow older. By bringing together hospitality, healthcare, wellness, community and thoughtfully designed residences, Amaya creates an environment where residents enjoy independence, purpose and complete peace of mind.

Role Summary

The Sales Manager – Senior Living will be responsible for managing day-to-day sales operations, supervising the sales team, converting prospective customers into residents and achieving assigned sales and revenue targets. The role involves managing the sales pipeline, conducting customer meetings and site visits, coordinating with internal teams and ensuring a smooth, relationship-led buying experience for prospective residents and their families.

Key Responsibilities

• Manage daily sales activities and ensure achievement of assigned monthly, quarterly and annual sales targets.
• Guide, supervise and support the sales team in lead management, customer engagement, follow-ups and deal closures.
• Monitor enquiries received through digital platforms, referrals, walk-ins, channel partners and other sources.
• Conduct project presentations, customer meetings and site visits for prospective residents and their families.
• Understand customer requirements, preferences and budgets and recommend suitable residences and lifestyle offerings.
• Maintain and review the sales pipeline to ensure timely follow-ups and effective conversion of leads into bookings.
• Track individual sales team performance, conversion ratios and lead response times, and take corrective action where required.
• Coordinate with the Sales Head to implement sales strategies, promotional activities and revenue improvement initiatives.
• Build and maintain relationships with channel partners, healthcare providers, community organisations and other referral networks.
• Participate in commercial discussions and negotiations with prospective customers in accordance with approved pricing and company policies.
• Coordinate with marketing, operations, finance, legal and customer experience teams to facilitate bookings, documentation, payments and customer onboarding.
• Ensure accurate and timely updating of customer information, lead status and sales activities in the CRM system.
• Prepare daily, weekly and monthly sales reports, forecasts and performance updates for management.
• Monitor competitor activities, market developments and customer feedback to identify opportunities for improving sales performance.
• Ensure a professional and customer-centric experience throughout the sales journey, maintaining trust and transparency with prospective residents and their families.

Qualifications & Experience

• Bachelor's degree in Business Administration, Marketing, Sales, Hospitality or a related discipline.
• 5–8 years of experience in sales, business development or customer relationship management, preferably in real estate, hospitality, healthcare, luxury retail or senior living.
• Prior experience in managing or supervising a sales team and achieving sales targets.
• Experience in residential real estate, premium housing or senior living will be an added advantage.
• Demonstrated ability to manage customer relationships, negotiate effectively and close sales.
• Strong team management, coordination and leadership skills.
• Excellent communication, presentation and interpersonal skills.
• Good negotiation, objection-handling and sales closing abilities.
• Customer-first mindset with strong relationship-building skills and emotional intelligence.
• Ability to monitor sales performance, analyse conversion metrics and drive results.
• Proficiency in CRM software, Microsoft Excel, PowerPoint and other sales reporting tools.
• Strong organisational, planning and follow-up skills.
• Self-motivated, accountable and comfortable working in a target-driven environment.
• Ability to handle customer concerns professionally and maintain high standards of service.

Compensation

Compensation will be competitive and commensurate with qualifications, experience and demonstrated capabilities. Performance-linked incentives and other benefits will be offered in accordance with the Company's policies.