Sales Executive – Senior Living

Amaya Senior Living; Hyderabad; On-site; INR 600,000 - 1,000,000; Full time

Benefits offered by this job

Performance incentives

Competitive compensation

Job summary

Amaya Senior Living invites a Sales Executive to manage inquiries for premium senior living spaces, present projects, and conduct site visits for prospective residents and their families.

You will maintain timely follow-ups, build trusted relationships and guide customers through the sales journey with a consultative, customer-first approach. The role requires strong communication, negotiation skills and CRM proficiency to meet monthly targets.

Qualifications

• Bachelor's degree in Business, Marketing, Hospitality or related discipline.
• 3–6 years of sales, business development or CRM experience; real estate, hospitality, healthcare, luxury retail or consultative sales preferred.
• Experience in senior living or residential real estate is a plus.
• Fresh graduates with strong communication and sales interest may be considered.

Responsibilities

• Handle enquiries from digital platforms, referrals, walk-ins, channel partners and other leads.
• Contact prospective customers promptly and maintain regular follow-ups.
• Conduct project presentations and site visits for prospective residents and families.
• Explain project features, amenities, pricing and lifestyle offerings to customers.
• Build and maintain relationships through effective communication and personalised engagement.
• Follow up with leads via calls, emails, messages and meetings to move prospects through the sales funnel.
• Maintain the CRM with all customer interactions and lead status.
• Aim to achieve monthly sales, revenue, site visits and conversion targets.

Skills

Sales

Communication

CRM

Relationship building

Negotiation

Presentation

Time management

Self-motivated

Education

Bachelor's degree in Business, Marketing, Hospitality or related discipline

Tools

CRM software

MS Office

Job description

Position: Sales Executive - Senior Living

Reports To: Sales Manager - Senior Living

About Amaya

Amaya is a premium active senior living community by Vera Vita Living LLP, thoughtfully designed for a generation redefining what it means to grow older. By bringing together hospitality, healthcare, wellness, community and thoughtfully designed residences, Amaya creates an environment where residents enjoy independence, purpose and complete peace of mind.

Role Summary

The Sales Executive - Senior Living will be responsible for handling prospective customer enquiries, conducting project presentations and site visits, maintaining regular follow-ups and converting qualified leads into bookings. The role requires excellent communication skills, a customer-first approach and the ability to build trust with prospective residents and their families while delivering a professional, consultative and relationship-led sales experience.

Key Responsibilities

• Handle enquiries generated through digital platforms, referrals, walk-ins, channel partners and other lead sources.
• Contact prospective customers promptly, understand their requirements and maintain regular follow-ups.
• Conduct project presentations and site visits for prospective residents and their families.
• Explain the project's features, amenities, lifestyle offerings, services and pricing to prospective customers.
• Understand customer preferences, budget, lifestyle expectations and family requirements to recommend suitable residences.
• Build and maintain strong relationships with prospective customers through effective communication and personalised engagement.
• Follow up with leads through calls, emails, messages and meetings to move prospects through the sales funnel.
• Maintain an updated sales pipeline and record all customer interactions, follow-ups and lead status in the CRM system.
• Work towards achieving assigned monthly sales, revenue, site visit and conversion targets.
• Address customer queries and objections professionally and elevate commercial or operational concerns to the Sales Manager when required.
• Coordinate with the Sales Manager and internal teams to facilitate bookings, documentation, payment follow-ups and customer onboarding.
• Develop relationships with referral partners, healthcare providers, community organisations and local networks to generate potential leads.
• Participate in sales meetings, promotional activities, customer engagement programmes and marketing initiatives.
• Stay updated on project details, pricing, competitor offerings and developments in the senior living industry.
• Collect customer feedback and share market insights with the Sales Manager to improve customer engagement and sales effectiveness.
• Ensure transparent communication and a positive customer experience throughout the sales journey.

Qualifications & Experience

• Bachelor's degree in Business, Marketing, Hospitality or a related discipline.
• 3-6 years of experience in sales, business development or customer relationship management, preferably in real estate, hospitality, healthcare, luxury retail or consultative sales.
• Experience in senior living or residential real estate will be an advantage.
• Fresh graduates with strong communication skills and a demonstrated interest in sales may be considered, depending on the Company's requirements.
• Prior experience in handling customer enquiries, conducting presentations and achieving sales targets will be preferred.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and relationship-building abilities.
• Customer-first mindset with empathy, patience and high emotional intelligence.
• Good presentation, negotiation and objection-handling skills.
• Ability to understand customer needs and recommend suitable solutions.
• Strong follow-up, time management and organisational skills.
• Proficiency in CRM software, Microsoft Excel, Word and other basic office applications.
• Self-motivated, proactive and target-oriented approach.
• Professional appearance, positive attitude and willingness to learn.
• Ability to work collaboratively with the sales team and other departments.

Compensation

Compensation will be competitive and commensurate with qualifications, experience and demonstrated capabilities. Performance-linked incentives and other benefits will be offered in accordance with the Company's policies.