Sales Manager_Personal Loan_0412_5031_1037770

Kotak Mahindra Bank; Dadri; On-site; INR 350,000 - 750,000; Full time

Job summary

Kotak Mahindra Bank is seeking a Personal Loan Sales Manager to drive personal loan sales through the branch network, handle referrals, walk-ins, and local market activities. You will focus on achieving monthly and annual disbursement targets while delivering excellent customer service and ensuring policy compliance.

You will coordinate with credit, operations, and underwriting teams, maintain productive relationships with branch staff, cross-sell banking products, and monitor market competition

Responsibilities

• Drive personal loan sales through the assigned branch network.
• Generate leads from existing bank customers, branch references, and external sources.
• Achieve monthly and annual personal loan disbursement targets.
• Build and maintain strong relationships with branch staff to increase customer referrals.
• Conduct customer meetings and explain personal loan products, features, and benefits.
• Ensure proper collection and verification of customer documents as per bank guidelines.
• Coordinate with credit, operations, and underwriting teams for smooth loan processing.
• Maintain high productivity and conversion ratios.
• Cross-sell relevant banking products wherever applicable.
• Monitor competition and provide market intelligence to management.
• Ensure adherence to regulatory and internal compliance requirements.
• Maintain customer satisfaction and promptly resolve customer queries.

Job description

Job Description:

The Personal Loan Sales Manager is responsible for sourcing, acquiring, and managing personal loan business through branch referrals, customer walk-ins, and local market activities. The role focuses on achieving sales targets, delivering excellent customer service, and ensuring compliance with Kotak Mahindra Banks policies and processes.

Key Responsibilities

• Drive personal loan sales through the assigned branch network.
• Generate leads from existing bank customers, branch references, and external sources.
• Achieve monthly and annual personal loan disbursement targets.
• Build and maintain strong relationships with branch staff to increase customer referrals.
• Conduct customer meetings and explain personal loan products, features, and benefits.
• Ensure proper collection and verification of customer documents as per bank guidelines.
• Coordinate with credit, operations, and underwriting teams for smooth loan processing.
• Maintain high productivity and conversion ratios.
• Cross-sell relevant banking products wherever applicable.
• Monitor competition and provide market intelligence to management.
• Ensure adherence to regulatory and internal compliance requirements.
• Maintain customer satisfaction and promptly resolve customer queries.