Sales Manager- Gold Loan

Idfc First Bank Limited; Khordha; On-site; INR 550,000 - 750,000; Full time

Job summary

Idfc First Bank Limited in Odisha seeks a Sales Manager – Direct for Gold Loan to drive sourcing and disbursement targets. You will lead the Direct Selling Team, leverage open market channels, and convert digital leads from SO App and online platforms with prompt action.

The role requires strong knowledge of local markets, compliance with KYC norms, and regular field visits for competition mapping. You will coordinate with branch operations, execute branch-level BTL activities, and maintain

Qualifications

• Graduate degree in any field.
• 2 years of experience in sales/retail banking or financial services.
• Gold loan knowledge is a plus, with strong customer-handling skills.

Responsibilities

• Drive customer acquisition through open market sourcing and referrals.
• Convert digital leads from SO App and online platforms with prompt action.
• Ensure lead tracking, follow-up, and closure of ageing leads.
• Conduct regular field visits for sourcing and competitive mapping.
• Execute branch-level BTL activities (canopies, activations, branding).
• Meet monthly sales, disbursement, and revenue targets for the location.
• Maintain complete documentation, accurate KYC, and compliance.
• Coordinate with branch operations for smooth loan processing and disbursements.
• Provide timely reporting on leads, sales, DST productivity, and activities.
• Report to Location Head and align with business objectives.

Skills

Sales & Negotiation

Customer Relationship

Digital Lead Handling

Market Knowledge

Education

Graduate degree (any)

Tools

CRM software

Compliance tools

Job description

Job Requirements

Role/ Job Title: Sales Manger- Direct-Gold Loan

Job Requirements

Role/ Job Title: Sales Manger- Direct-Gold Loan

Business: Retail Banking

Function/ Department: Gold Loan

Job Purpose

'The Sales Manager – Direct is responsible for sourcing and driving gold loan business through sales channels at the assigned location. The role focuses on open market sourcing, digital lead conversion, execution of local marketing activities, and managing the DST (Direct Selling Team) to achieve sales targets while maintaining portfolio quality and compliance.

Key / Primary Responsibilities

• Drive customer acquisition through open market sourcing, referrals, and local channel relationships.
• Convert digital leads received from SO App and online platforms with prompt action and follow-up.
• Ensure effective lead tracking, quality calling, and closure of ageing and pending leads.
• Conduct regular field visits for sourcing, competition mapping, and opportunity identification.
• Execute branch-level BTL activities such as canopies, society activations, shop branding and stalls.
• Achieve assigned monthly sales, disbursement, and revenue targets for the location/territory.
• Ensure high-quality sourcing with complete documentation, accurate KYC, and adherence to compliance norms.
• Coordinate with branch operations for smooth loan processing and disbursements.
• Strong knowledge of local markets, sourcing practices, and customer handling.
• Maintain timely and accurate reporting on leads, sales, DST productivity, and BTL activities.
• Report directly to the Location Head and work closely to achieve business objectives.

Secondary Responsibilities

• Recommend process changes in order to improve service efficiency and quality across the assigned area
• Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high quality customer service
• Leverage in-house synergies through collaboration with internal stakeholders

Qualifications

• Graduate Degree: any
• Years of Experience: 2 Years