Sales Manager - Digital Sales

Tata Capital; Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Tata Capital in Mumbai seeks a results-driven sales leader to drive home loan and LAP sales, expand client relationships, and maximize partnerships with digital channels.

You will supervise CREs, align ground lead generation, and deploy training and motivation strategies to achieve regional targets while ensuring timely lead updates and NHB compliance.

Graduate degree is required; a Masters/PG is optional. This role offers growth within a prestigious Tata Group financial services company.

Qualifications

• Graduate degree required.
• Masters/Postgraduate degree optional.
• Minimum years of field experience (as stated in the job spec).

Responsibilities

• Aggressively drive the sales numbers and achieve targets for home loans and cross selling; enhance client relationships.
• Retain and expand customer base for home loan and LAP; ensure repeat business/referrals.
• Maximize sales through digital channels (internal TCL/TCHF and external third parties).
• Develop and maintain liaison with clients for repeat business/referrals.
• Maximize partnerships with local web aggregators.
• Identify and develop new builder/channel relationships to penetrate new markets.
• Maintain discipline updating leads in a timely manner.
• Optimize team productivity by managing CREs to achieve targets and profitability.
• Align with the team on ground lead generation activities for Sales.
• Lead and supervise CREs for growth via training, motivation and deployment.
• Keep abreast of market trends and competitor intelligence to shape sales/marketing strategies.
• Provide feedback to central product/policy teams to stay ahead.
• Ensure compliance to Audit/NHB regulations and internal processes.

Education

Graduate

Masters/Postgraduate: Optional

Job description

Major Deliverables:

Sales Process Management

• Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships.
• Retain and expand the companys base of customers for home loan and LAP channel so as to ensure repeat business or referrals
• Maximize sales through a network of Digital channels both Internal to TCL/TCHF external third parties.
• Develop and maintain strong liaisons with the clients for repeat business or referrals.
• Maximize number of partnerships with web aggregators locally.
• Identify and develop new builder/channel relationships so as to penetrate new markets and thereby increase business
• Maintain highest level of discipline in ensuring his/he team is updating leads on a regular/timely manner.

Sales Planning and Team Management

• Optimize team productivity by effectively managing the team of CRE s so as to assure achievement of team results and thereby meet the business targets and profitability of the area
• Align with the team on ground lead generation activities for Sales.
• Lead and supervise the team of CRE s for the implementation of the growth agenda through appropriate training, motivation and deployment strategies

Industry Governance

• Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies
• Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market.

Ensure compliance to all Audit / NHB regulations as well as processes, policies and reports as per company designed systems

Graduate : Yes

Masters/Postgraduate: Optional

Desired Experience: Minimum years in the field.