Sales Manager - CPaaS / UCaaS

UCaaS Communication; Pune District; Hybrid; INR 1,200,000 - 2,000,000; Full time

Benefits offered by this job

Flexible work options

Global telecom exposure

Strong career growth

Job summary

UCaaS Communication, based in Pune, seeks an experienced Sales Manager to drive new CPaaS/UCaaS business and manage the full sales cycle. You will prospect, demo, propose, price and close deals with enterprise clients, building a strong regional pipeline and cross-selling in existing accounts.

The role requires a proven sales record, deep knowledge of CPaaS/UCaaS tech, and the ability to navigate DLT/REGs. Hybrid work options with base Pune are available.

Qualifications

• 2+ years of B2B sales experience in CPaaS/UCaaS/CCaaS sectors.
• Strong network of enterprise clients in Pune and West India.
• Solid understanding of SMS gateways, WhatsApp Business API, VoIP/SIP, and DLT regulations.
• Proven track record of meeting or exceeding sales targets.
• Excellent communication, presentation and negotiation skills.

Responsibilities

• Drive new business for CPaaS products and UCaaS/CCaaS offerings.
• Identify, prospect and close enterprise and mid-market accounts across BFSI, e-commerce, fintech, healthcare, D2C, edtech and aggregators.
• Own the full sales cycle: lead generation, product demos, solution proposals, pricing, negotiation and closure.
• Build a strong pipeline and consistently achieve monthly/quarterly revenue targets.
• Work with product and technical teams on API integrations, onboarding and DLT/TRAI compliance for customers.
• Grow existing accounts through upselling and cross-selling.
• Track market trends, competitor pricing and customer needs in the Indian CPaaS/UCaaS market.

Skills

B2B sales

CPaaS

UCaaS

CCaaS

cloud telephony

bulk SMS

telecom/SaaS solutions

communication skills

presentation skills

negotiation skills

Tools

WhatsApp Business API

SMS gateways

VoIP/SIP

Job description

About the opportunity:

We are part of an established international telecom group with 20+ years in the global market, selling CPaaS, UCaaS and CCaaS solutions in India and around the world, and working with major Mobile Network Operators (MNOs) worldwide. We are looking for an experienced Sales Manager based in Pune to build and grow our business in the region.

Role & responsibilities:

• Drive new business for CPaaS products (Bulk/A2P SMS, WhatsApp Business API, RCS, Voice/OBD, OTP, Email) and UCaaS/CCaaS (cloud telephony, cloud contact center, unified communications)
• Identify, prospect and close enterprise and mid-market accounts across BFSI, e-commerce, fintech, healthcare, D2C, edtech and aggregators
• Own the full sales cycle: lead generation, product demos, solution proposals, pricing, negotiation and closure
• Build a strong pipeline and consistently achieve monthly/quarterly revenue targets
• Work with product and technical teams on API integrations, onboarding and DLT/TRAI compliance for customers
• Grow existing accounts through upselling and cross-selling
• Track market trends, competitor pricing and customer needs in the Indian CPaaS/UCaaS market

Preferred candidate profile:

• 2+ years of B2B sales experience selling CPaaS, UCaaS, CCaaS, cloud telephony, bulk SMS or telecom/SaaS solutions
• Existing network of enterprise clients and decision makers in Pune and West India
• Good understanding of SMS gateways, A2P messaging, WhatsApp Business API, VoIP/SIP and DLT regulations
• Proven track record of meeting or exceeding sales targets
• Excellent communication, presentation and negotiation skills
• Self-driven, entrepreneurial mindset; comfortable building a new market

Perks and benefits:

• Salary as per industry standards, no bar for the right candidate, plus attractive incentives
• Flexible work: hybrid, onsite or remote options (base location Pune)
• Global exposure working with leading telecom operators and enterprise clients
• Fast career growth as the India business scales