Sales Manager - CPaaS / UCaaS

Ucaas Communication; Bengaluru; Hybrid; INR 2,200,000 - 3,600,000; Full time

Benefits offered by this job

Incentives

Flexible work options

Job summary

Ucaas Communication is expanding its India CPaaS/UCaaS footprint and seeks an experienced sales leader based in Delhi/NCR to build and scale the business. The role covers end-to-end sales, from prospecting to closure, with a focus on enterprise clients and strategic partnerships.

You will drive adoption of CPaaS, UCaaS and CCaaS offerings, collaborate with product teams on API integrations, and deliver on ambitious revenue targets while navigating regulatory requirements and rapid market growth.

Qualifications

• 5-10 years of B2B sales experience, with at least 3 years selling CPaaS, UCaaS, CCaaS, cloud telephony, bulk SMS or telecom/SaaS solutions.
• Existing network of enterprise clients and decision makers in Delhi/NCR and North India.
• Good understanding of SMS gateways, A2P messaging, WhatsApp Business API, VoIP/SIP and DLT regulations.
• Proven track record of meeting or exceeding sales targets.
• Excellent communication, presentation and negotiation skills.
• Self-driven, entrepreneurial mindset; comfortable building a new market.

Responsibilities

• Drive new business for CPaaS products and UCaaS/CCaaS solutions.
• Identify, prospect and close enterprise and mid-market accounts in key verticals.
• Own the full sales cycle: lead generation, demos, proposals, pricing, negotiation and closure.
• Build a strong pipeline and consistently achieve revenue targets.
• Collaborate with product/technical teams on API integrations and onboarding.

Skills

CPaaS sales

UCaaS/CCaaS sales

Enterprise sales

B2B sales

Negotiation

Communication

Presentation

Market building

Tools

WhatsApp Business API

Job description

About the opportunity:

We are a well-known international telecom brand with 20+ years in the global market, now launching our CPaaS, UCaaS and CCaaS solutions in India. We are looking for an experienced CPaaS Sales Manager based in Delhi/NCR to build and grow our India business from the ground up.

Role & responsibilities:

• Drive new business for CPaaS products (Bulk/A2P SMS, WhatsApp Business API, RCS, Voice/OBD, OTP, Email) and UCaaS/CCaaS (cloud telephony, cloud contact center, unified communications)
• Identify, prospect and close enterprise and mid-market accounts across BFSI, e-commerce, fintech, healthcare, D2C, edtech and aggregators
• Own the full sales cycle: lead generation, product demos, solution proposals, pricing, negotiation and closure
• Build a strong pipeline and consistently achieve monthly/quarterly revenue targets
• Work with product and technical teams on API integrations, onboarding and DLT/TRAI compliance for customers
• Grow existing accounts through upselling and cross-selling
• Track market trends, competitor pricing and customer needs in the Indian CPaaS/UCaaS market

Preferred candidate profile:

• 5-10 years of B2B sales experience, with at least 3 years selling CPaaS, UCaaS, CCaaS, cloud telephony, bulk SMS or telecom/SaaS solutions
• Existing network of enterprise clients and decision makers in Delhi/NCR and North India
• Good understanding of SMS gateways, A2P messaging, WhatsApp Business API, VoIP/SIP and DLT regulations
• Proven track record of meeting or exceeding sales targets
• Excellent communication, presentation and negotiation skills
• Self-driven, entrepreneurial mindset; comfortable building a new market

Perks and benefits:

• Salary as per industry standards, no bar for the right candidate, plus attractive incentives
• Flexible work: hybrid, onsite or remote options (base location Delhi/NCR)
• Opportunity to be part of the India launch of a globally established telecom brand
• Fast career growth as the India business scalesRole & responsibilities