Sales Manager- Account Management (EMEA)

Netcore; Bengaluru; On-site; INR 4,200,000 - 7,000,000; Full time

Job summary

Netcore is seeking an experienced Account Manager to lead enterprise SaaS engagements across international markets. You will own renewals, expansions, and new opportunities within South Africa, Dubai, and the UK, building trusted relationships with senior stakeholders and delivering measurable business impact.

Join a high-performing sales team and focus on hunting growth within existing accounts, collaborating with Customer Success to maximize retention.

Qualifications

• 7-10 years of experience as Account Manager / KAM / Sales Account Manager or similar.
• Enterprise SaaS experience in marketing technology (email & marketing automation).
• Proven track record closing deals and growing revenue in international markets.
• Strong CRM experience and MS Office proficiency.

Responsibilities

• Retain and grow assigned accounts’ revenue through upselling and cross-selling.
• Map existing accounts end-to-end and build relationships with key stakeholders.
• Develop executive-level relationships and own the full sales cycle for renewals and expansions.
• Negotiate terms and close agreements to maximize long-term value.

Skills

Account management

International sales

Negotiation

Relationship building

Education

MBA in Business or Marketing

Tools

Salesforce

Zoho

HubSpot

MS Excel

Job description

Mandatory Experience needed-

• 7-10 Experience as an Account Manager, Key Account Manager, Sales Account Manager or similar(Mandatory), with Enterprise SaaS experience in marketing technology (email and marketing automation emphasized).
• Managed a book size of $2M USD - $4M USD (at the least).
• Track record of closing deals and growing revenue in international markets (preferably South Africa, Middle East/GCC, and/or Europe/UK).

Are you driven to understand customers deeply and deliver measurable business impact? Do you enjoy hunting growth within existing accounts and building trusted relationships with senior stakeholders?

Join our high-performing international sales team and own customer success across South Africa, Dubai and the UK.

*Kindly note - Candidates with relevant experience in Hunting and Farming Roles across South Africa, Dubai and the UK, will be only considered.

What you’ll own?

• Retain and grow assigned accounts’ revenue through upselling and cross-selling.
• Map existing accounts end-to-end and build relationships with all key stakeholders.
• Develop strong executive-level relationships through targeted networking and engagement.
• Own the complete sales cycle for renewals, expansions and new opportunities within assigned regions.
• Ensure 100% customer satisfaction and maximize retention.
• Partner with Customer Success Managers to develop strategic expansion plans.
• Identify cross-sell opportunities by deepening customer trust and demonstrating ROI.
• Negotiate commercial terms and close agreements to maximize profit and long-term value.

What are we looking for?

• 7-10 Experience as an Account Manager, Key Account Manager, Sales Account Manager or similar(Mandatory), with Enterprise SaaS experience in marketing technology (email and marketing automation emphasized).
• Managed a book size of $2M USD - $4M USD (at the least).
• Demonstrable track record of closing deals and growing revenue in international markets (preferably South Africa, Middle East/GCC, and/or Europe/UK).
• Strong experience with CRM tools (Salesforce, Zoho, HubSpot) and MS Office (especially Excel).
• Comfortable engaging and influencing stakeholders at all levels, including C-level.
• Skilled at delivering client-focused solutions and managing multiple accounts with meticulous attention to detail.
• Excellent listening, negotiation and presentation skills, both written and verbal.
• MBA in Business, Sales, Marketing or related field.

Netcore is the unified Customer Experience Platform (CEP) empowering 8,000+ global brands - including Flipkart, PhonePe and BigBasket - to deliver hyper-personalized journeys at enterprise scale. We’ve driven 5x engagement lifts and contributed $500M+ in client revenue uplift for retail, fintech and telco leaders worldwide.

Join us to shape products used by top global brands and work with a high-performing product and design team that values craftsmanship, experimentation and continuous learning. At Netcore, growth is culture - you’ll get real ownership, fast-paced challenges and opportunities to build an entrepreneurial career focused on impact.

Life at Netcore - www.netcore.ai/careers/

Global recognitions

• Leader in Commerce Search and Product Discovery - The Forrester Wave, 2023
• Unique Forrester-rated vendor across Product Discovery, Cross-Channel Marketing Hubs and Email
• Leader in Marketing Platforms - G2 Winter 2024 Grid
• Appraised at CMMI Level 3
• Great Place to Work in India - 8 consecutive years

What’s in it for you

• Exposure to international enterprise customers and strategic brands across South Africa, GCC and Europe.
• Significant growth and learning opportunities working with cutting-edge AI/ML MarTech.
• Collaborative, open culture that rewards initiative and results.
• Opportunity to travel, or be based in target markets (relocation support as applicable).