Account Manager

WebEngage; Gurugram District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

WebEngage is seeking an experienced enterprise sales professional to own a portfolio of strategic customers in the Martech/B2B SaaS space. You will drive revenue retention, upsell and cross-sell WebEngage products, and lead CXO-level conversations to expand partnerships.

Bring 4–7 years of end-to-end sales experience, a track record of hitting quotas, and strong data-driven decision making. This role requires excellent communication and a drive to learn in a fast-growing environment.

Qualifications

• 4 - 7 years of end-to-end Sales experience in Martech, Adtech, B2B SaaS or B2B solutions space.
• Minimum 2-3 years SaaS sales with closing targets of 5 crores+ or 600K USD per year
• Prior experience in the B2B sector is a must
• Bachelor's degree in Engineering, Marketing or Business
• A Masters degree or MBA would be an advantage
• Consistent track record achieving quotas/targets

Responsibilities

• Develop and maintain strong relationships with clients, including CXO-level conversations.
• Educate clients on industry best practices and WebEngage features to maximize value.
• Identify opportunities to upsell and cross-sell WebEngage product and service offerings.
• Analyze client data and usage patterns to identify opportunities for improvement and growth.
• Mine gold from this customer portfolio by discovering new revenue opportunities.
• Communicate with founders and executives during conversations to align on outcomes.

Skills

End-to-end sales

SaaS/B2B sales

Quota attainment

Communication skills

Data-driven

CXO mapping

Self-motivated

Education

Bachelor's degree in Engineering/Marketing/Business

Masters or MBA (advantage)

Job description

WebEngage is an enterprise-grade customer engagement and retention platform that helps global brands across industries such as e-commerce, fintech, travel, edtech, gaming, media, and consumer apps. and turn data into measurable revenue impact.

Trusted by 800+ brands globally, we have strong presence in India, UAE, KSA, SEA, Europe and beyond.

WebEngage powers intelligent, real-time engagement across the entire customer lifecycle.

• We are built for scale.
• We are built for complexity.
• We are built for outcomes.

At our core, WebEngage is a full-stack retention operating system that combines:

• A powerful Customer Data Platform (CDP)
• Real-time behavioral segmentation and intelligence
• Omnichannel journey orchestration
• AI-driven personalization and recommendations
• Deep analytics, experimentation, and revenue attribution
• WebEngage BLACK: our AI-native layer that brings Agentic capabilities to engagement.
• Own and grow a portfolio of existing customers. Be responsible for revenue retention (NRR) and revenue growth.
• Develop and maintain strong relationships with clients. Be proficient with CXO mapping and leading CXO and Founder conversations.
• Develop an in-depth understanding of WebEngage's complex products and services to effectively communicate their value to clients.
• Analyze client data and usage patterns to identify opportunities for improvement and growth.
• Identify opportunities to increase revenue from existing customers through upselling and cross-selling WebEngage product and service offerings.
• Educate clients on industry best practices and new features to maximize the value they receive from WebEngage.
• If you are someone who can find a needle in a haystack, we are looking for you to mine gold from this customer portfolio.

Requirements

• 4 - 7 years of end of end Sales experience in the Martech, Adtech, B2B SaaS or B2B solutions space.
• Minimum 2-3 years SaaS sales with closing targets of 5 crores+ or 600K USD per year
• Prior experience in the B2B sector is a must
• Bachelor's degree in a relevant field (Engineering, Marketing or Business).
• A Masters degree or MBA would be an advantage.
• Consistent track record achieving quotas/targets.
• Excellent communication and interpersonal skills.
• Data-driven with the ability to analyze and interpret large volumes of data.
• Self-motivated and driven to learn and adapt.

Life at WebEngage

We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with town hall meetings.

A highly inclusive work culture that promotes a relaxed, creative and productive environment.

Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers!)

Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Do you think you fit the bill? Come along, let’s redefine the future of Marketing Automation!

WebEngage aims to be an equal opportunity employer. We strongly believe that when people feel respected and included they can be more creative, innovative, and successful. We believe that change is the only constant and are in the process and will continue to be in process with changing times to adapt and advance diversity and inclusion. We take affirmative action to ensure equal opportunity and complete non-disclosure of all applicants without any regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other characteristics not mentioned hereinabove which are protected under the law of the soil.