Key Account Manager

Netcore Cloud; Maharashtra; On-site; INR 800,000 - 1,200,000; Full time

Benefits offered by this job

Immense growth opportunities

Work with innovative individuals

Open culture for creativity

Cutting-edge technology

Job summary

A leading customer engagement platform provider in Maharashtra is seeking a Key Account Manager with 4-6 years of experience in B2B SaaS. Responsibilities include retaining and growing existing account revenue, building relationships with key stakeholders, and managing the sales cycle to ensure high customer satisfaction. Candidates should possess strong analytical and communication skills. This full-time position offers immense growth opportunities with innovative brands, supporting a collaborative and entrepreneurial culture.

Qualifications

• 4-6 years of experience in Key Account Management in the B2B SaaS industry.
• Strong understanding of the MarTech sector.
• Excellent communication and presentation skills.

Responsibilities

• Retain and grow existing accounts through upselling and cross-selling.
• Build relationships with key stakeholders and CXOs.
• Ensure 100% customer satisfaction and maximum retention.

Skills

Key Account Management

B2B SaaS

Communication

Presentation

Relationship Building

Analytical Skills

Problem-Solving Skills

Job description

Talent Acquisition @Netcore | SaaS | MarTech | Ex - Pocket FM | Ex - OLX People

Key Account Manager - Mumbai - 4-6 years

The Impact you will create:

• Retain & grow existing Accounts revenue through upselling & cross selling.
• Mapping of all existing accounts with all key stakeholders.
• Build relation through extensive networking & establish healthy relationships with CXOs.
• Have complete ownership of sales cycle.
• Ensure 100% customer satisfaction and maximize retention.
• Develop a strategic business expansion plan along with CSMs.
• Identify and develop cross selling opportunities by strengthening customer relationship and establishing trust, to grow company business.
• Negotiate contracts and close agreements to maximize profits.

What we look for

• 4-6 years of experience in Key Account Management in B2B SaaS industry.
• Strong understanding of the MarTech.
• Excellent communication and presentation skills.
• Ability to build and maintain relationships with key decision-makers.
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving skills.

Why Netcore?

Netcore Cloud (www.netcorecloud.com) is a leading comprehensive customer engagement platform that powers interactions between consumers and brands they love. With Netcore, global brands can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns and continuously evolve their customer engagement strategies.

• Leader in AI-powered customer engagement & experience
• Trusted by 6,500+ global brands, including 70% of India’s unicorns
• Great Place to Work® certified 6 years in a row
• Global presence in 14+ countries, focused on innovation and scale

What’s in it for you?

• Immense growth, continuous learning and consult the top-notch brands.
• Work with some of the most innovative brains.
• Opportunity to explore your entrepreneurial mindset.
• Open culture where your creative bug gets activated.
• Evolve as industry expert with versatile skills around email.
• Work with cutting-edge technology.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales, Management, and Business Development
• Industries: Marketing Services, Technology, Information and Media, and Software Development

A career at Netcore is more than just a job — it’s an opportunity to shape the future. If this sounds like a place where you can thrive, we can’t wait to meet you!