Sales Manager

Pathfinder Business Analysis; Singanallur; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

Pathfinder Business Analysis seeks a Manager International Sales to lead US-based sales operations from Coimbatore. The role involves steering B2B and B2C activities, driving revenue targets, and building high-performing teams capable of navigating US property tax/financial services markets.

The ideal candidate brings 12+ years in sales/BD and 8+ years in leadership, with strong negotiation and CRM skills, plus familiarity with US customers.

Qualifications

• Educational background: Bachelor's in business admin/Marketing/Management; MBA preferred.
• Experience: min 12+ years in Sales/BD/International Voice Process; min 8 years in sales leadership.
• Strong international B2B/B2C sales and exposure to US-based customers.

Responsibilities

• Develop and execute sales strategies for the US market.
• Lead inbound/outbound B2B and B2C sales operations.
• Drive lead generation, customer acquisition and revenue growth.
• Manage key client negotiations and closures.
• Monitor KPIs, prepare reports, and drive improvements.

Skills

International sales

Business development

Leadership

Negotiation

Sales reporting

CRM usage

US market awareness

Communication

Education

Bachelor's degree in business administration/Marketing/Management

MBA (advantageous)

Job description

Job Description Manager International Sales (US Process)

Location: Coimbatore, Tamil Nadu

Experience: 12 to 15 Years

Employment Type: Full-Time | Permanent

Work Mode: Work from Office

Shift: US Night Shift

Working Days: Monday to Friday

Industry: US Property Tax / Financial Services

About the Company

We are a US-based Property Tax services organization headquartered in the United States, providing property tax-related solutions to individual and corporate customers across the US market.

Role Overview

We are seeking an experienced and results-driven Manager International Sales to lead our US international sales operations. The role involves managing B2B and B2C sales, driving business development, achieving revenue targets and leading high-performing sales teams.

Key Responsibilities

1. Sales Strategy & Business Development

• Develop and execute sales strategies to drive business growth in the US market.
• Lead inbound and outbound B2B and B2C sales operations.
• Drive lead generation, customer acquisition and revenue growth.
• Handle key client interactions, negotiations and deal closures.
• Identify upselling, cross-selling and business expansion opportunities.
• Establish and achieve monthly and annual sales targets.

2. Team Management & Leadership

• Lead, manage and motivate the international sales team.
• Monitor individual and team performance against targets.
• Improve team productivity, conversion rates and sales effectiveness. Build a performance-driven sales culture.

3. Sales Operations & Performance Management

• Monitor sales KPIs, call volumes, conversions and revenue.
• Prepare daily, weekly and monthly sales reports.
• Analyse performance and implement improvement strategies.
• Ensure compliance with sales processes and quality standards. Coordinate with the US-based parent company and internal teams.

4. Client Relationship Management

• Build and maintain strong relationships with US-based customers and corporate clients.
• Manage key accounts and customer escalations.
• Ensure customer satisfaction and long-term business relationships.
• Identify opportunities for business expansion and strategic partnerships.

REQUIRED QUALIFICATIONS & SKILLS

Educational Qualification

• Bachelors degree in business administration, Marketing, Management or a related field.
• MBA will be an added advantage.

Experience Requirements

• Minimum 12+ years of overall experience in Sales / Business Development / International Voice Process.
• Minimum 8 years of experience in sales leadership and team management.
• Strong experience in international B2B and B2C sales.
• Proven exposure to US-based customers and business operations.
• Experience in US Property Tax, Real Estate or Financial Services will be an added advantage.

Required Skills

• Strong international sales and business development expertise. Excellent verbal communication and negotiation skills.
• Proven ability to achieve revenue targets and close deals.
• Strong leadership, team management and coaching abilities.
• Expertise in inbound and outbound sales processes.
• Good knowledge of CRM platforms, MS Excel and sales reporting.
• Strong analytical, decision-making and problem-solving skills.

Key Performance Expectations

• Achievement of monthly and annual revenue targets.
• Customer acquisition and sales conversion.
• Team productivity and overall sales performance.
• Sales pipeline development and business growth.
• Customer satisfaction and retention.

Work Requirements

• Comfortable working in US night shifts.
• Willing to work from the Coimbatore office.
• Available to work Monday to Friday.
• Comfortable interacting with US-based customers and stakeholders.