Sales Manager

Redial Clinic; New Delhi; On-site; INR 600,000 - 900,000; Full time

Job summary

A transformative health clinic in New Delhi is seeking a Sales Manager to manage incoming leads and guide patients through their diabetes reversal journey. The ideal candidate should have 4+ years of healthcare sales or patient counselling experience, with excellent communication skills in English and Hindi. This full-time position emphasizes relationship-building and operational excellence, ensuring a positive patient experience from inquiry to program enrollment.

Qualifications

• Minimum 4+ years in healthcare sales or patient counselling.
• Strong persuasion and problem-solving skills.
• Ability to manage multiple patient journeys.

Responsibilities

• Handle incoming leads and convert them into consultations.
• Book and manage consultations with doctors.
• Present program options and close sales.

Skills

Healthcare sales experience

Patient counselling

Excellent communication in English and Hindi

Persuasion and relationship-building

CRM/EMR tools proficiency

Job description

Redial Clinic is a transformative health clinic committed to the natural and sustainable reversal of Diabetes, Hypertension, and Obesity. The clinic takes a personalized approach, addressing the root causes of these conditions with the expertise of doctors, nutritionists, and fitness coaches under one roof. By combining medical expertise with lifestyle science, Redial aims to promote long-term wellness and enhance lives through tailored care and compassionate, results‑driven support. Guided by its mission to create a disease‑free world, Redial is more than a clinic—it’s a revolution toward building a healthier society.

About the Role

Redial Clinic is seeking a confident, patient‑focused Sales Manager to handle incoming leads, convert them into consultations and program enrollments, and guide patients throughout their diabetes reversal journey.

Experience

4+ years in healthcare sales or patient counselling

Key Responsibilities

Lead Handling & Sales

• Speak with warm leads received in the CRM from various sources including calls, WhatsApp, website enquiries, and marketing campaigns.
• Understand patient needs and assess suitability for diabetes reversal programs.
• Book and manage consultations with doctors to ensure a high show‑up rate.
• Present program options, explain pricing, and close sales effectively.
• Meet monthly conversion and revenue targets.
• Guide patients throughout their journey from enquiry → consultation → onboarding.
• Coordinate follow‑ups, track progress, and resolve queries promptly.
• Maintain strong relationships and ensure a positive patient experience.
• Act as the single point of contact for patients until the program begins.

Operational Excellence

• Update all lead and patient information accurately in CRM/EMR systems.
• Conduct timely follow‑ups on pending leads and consultation reminders.
• Generate and share daily/weekly reports on leads, conversions, and performance.
• Collaborate closely with medical teams, nutritionists, and care coordinators.

Required Skills & Qualifications

• Minimum 4+ years of experience in healthcare sales or patient counselling.
• Excellent English and Hindi communication skills.
• Strong persuasion, problem‑solving, and relationship‑building skills.
• Ability to manage multiple patient journeys simultaneously.
• Comfortable using CRM/EMR tools and structured sales processes.
• High ownership, discipline, and empathy towards patients.

Preferred

• Experience in diabetes care, wellness programs, lifestyle medicine, or similar clinics.
• Candidates based in South Delhi or nearby.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

Sales and Business Development

Industries

Hospitals and Health Care

Please feel free to connect via WhatsApp, DM or call at [phone].