Walk-in | Diabetes Care Executive

USV; Ernakulam; Sur place; INR 600 000 - 1 000 000; Plein temps

Résumé du poste

USV in India seeks a Sales Manager to drive diabetes and obesity therapies, analyze sales data across products, services, and healthcare professionals using dashboards, and create monthly visit plans to cover key chemists and doctors.

You will collaborate with regional teams, apply consultative selling, expand KOL/KBL engagement, and ensure timely follow-ups, adherence support, and compliant communication while achieving targets in metro and non-metro markets.

Qualifications

• Minimum 1 year of experience in Diabetes Care, preferably 2 years.
• Possess functional and process knowledge, regulatory aspects and updated knowledge of advancements; strong interpersonal skills, empathy, Customer Orientation, Achievement Orientation.
• Planning & Execution skills, Effective Communication, Exhibits Grit, Patient centricity, Probing & Objection handling, Learning agility, Collaboration, Adaptability, Integrity and Process Compliance. Digital fluency and proficiency in using relevant tools is essential, along with a basic understanding of sales and marketing principles.

Responsabilités

• Analyze sales data across products, services, and healthcare professionals using available dashboards.
• Leverage digital tools and collaborate with the Regional Business Manager to integrate insights into sales planning.
• Create and regularly update standard visit list of relevant health care professionals and potential chemists, monthly tour and plan and coverage plan.
• Drive business outcomes beyond detailing by applying consultative selling skills and territory insights to convert key customers including KOLs and KBLs to USV brands.
• Interact with health care professionals and educate and support people with diabetes & obesity as per approved frequency and execute effective delivery of communication and messages to the clinic (Non brand promotion activities).
• Achieve and exceed assigned targets and undertake corrective actions to bridge any gaps.
• Follow up with health care professionals and chemists consistently after Continuous Medical Educations and conferences.
• Ensure retention of health care professionals and conversion of non-core health care professionals to core health care professionals.
• Monitor the effectiveness of marketing campaigns by tracking sales data.
• Support line managers with relevant information in joint calls and review meetings.
• Submit reports and adhere to the compliance requirement.
• Support for enrollment in patient support program for free demonstration on the use of injectable products and devices.
• Participate in cycle meetings, national diabetes educator programs, and skill development programs.

Connaissances

Diabetes care

Sales analytics

Customer engagement

Digital literacy

Communication skills

Outils

CRM tools

Dashboards

AI tools

Description du poste

Role & responsibilities

Sales Management

• Analyse sales data across products, services, and healthcare professionals using available dashboards
• Leverage digital tools and collaborate with the Regional Business Manager to integrate insights into sales planning
• Create and regularly update standard visit list of relevant health care professionals and potential chemists, monthly tour and plan and coverage plan
• Drive business outcomes beyond detailing by applying consultative selling skills and territory insights to convert key customers including KOLs and KBLs to USV brands
• Interact with health care professionals and educate and support people with diabetes & obesity as per approved frequency and execute effective delivery of communication and messages to the clinic (Non brand promotion activities)
• Achieve and exceed assigned targets and undertake corrective actions to bridge any gaps
• Follow up with health care professionals and chemists consistently after Continuous Medical Educations and conferences
• Ensure retention of health care professionals and conversion of non-core health care professionals to core health care professionals
• Monitor the effectiveness of marketing campaigns by tracking sales data
• Support line managers with relevant information in joint calls and review meetings
• Submit reports and adhere to the compliance requirement
• Support for enrollment in patient support program for free demonstration on the use of injectable products and devices.
• Participate in cycle meetings, national diabetes educator programs, and skill development programs

Scientific & Patient Support Engagement

• Conduct high-quality scientific conversations demonstrating scientific fluency in diabetes obesity based therapies.
• Educate and support people with diabetes through follow-up, and ensure adherence support and facilitation of information and services by strictly adhering to the processes and policies of the Company.
• Demonstrate familiarity with wellness nutrition dietary practices and lifestyle modifications ensuring dietary practicality in discussions.

Digital AI & Capability Enablement

Leverage digital and AI-enabled tools to enhance call quality insights follow-ups and continuous learning.

Collaboration & Stakeholder Management

Collaborate with the Regional Business Manager Chronic portfolio teams and IDC stakeholders demonstrating collaboration as a core behaviour.

Channel & Customer Handling

Manage CHB customer interactions including chemists, hospitals and business partners and adapt engagement strategies for metro and non-metro markets.

Supply Chain Management

• Conduct retail chemist prescription audit and update necessary records
• Coordinate with stockists to maintain optimal inventory levels ensure cold-chain compliance and manage near-expiry product liquidation efficiently
• Ensure availability of cold chain supply chain and elevate deviations (if any) in a timely manner when required
• Coordinate with stockists to maintain optimal inventory and manage near-expiry product liquidation.

People and Culture

• Demonstrate Credo values to build trust and credibility with healthcare professionals
• Participate in Learning and Development programmes

Preferred candidate profile

• Minimum of 1 year of experience in Diabetes Care and preferable to have 2 years of experience
• Possess relevant functional and process knowledge, regulatory aspects and updated knowledge of advancements in their area of work. Must demonstrate strong interpersonal skills, empathy,Customer Orientation, Achievement Orientation
• Planning & Execution skills, Effective Communication, Exhibits Grit, Patient centricity, Probing & Objection handling skill, Learning agility, Collaboration, Adaptability, Integrity and Process Compliance . Digital fluency and proficiency in using relevant tools is essential, along with a basic understanding of sales and marketing principles