Sales Manager

ICICI Securities Limited; Kolkata District, Contai, Patna; On-site; INR 600,000 - 900,000; Full time

Job summary

ICICI Securities Limited in Kolkata is seeking a Sales Manager to support the bank's 3-in-1 account initiative, combining savings, trading, and demat services. You will liaise with ICICI Bank teams, educate customers on investment benefits, and ensure high-quality service with strict KYC adherence.

The role emphasizes strong communication, customer orientation, and effective regional collaboration to drive account openings and satisfaction.

Qualifications

• Graduate with good communication and interpersonal abilities.
• Ability to liaise effectively with ICICI Bank teams.
• Strong focus on customer service and KYC adherence.

Responsibilities

• Collaborate with ICICI Bank team for 3 in 1 account (savings/salary, trading, demat) in the assigned region.
• Advise and sell the right product while prioritizing customer needs.
• Provide product and after-sales support to the ICICI Bank team and handle escalations.
• Ensure KYC documents are checked and compliant.

Skills

Good communicator

Customer service

Interpersonal skills

Confident & positive

Education

Graduate

Job description

Sales Manager

Key Requirement

Strong communication, customer service orientation, and interpersonal skills, with the ability to liaise effectively with ICICI bank teams and oversee account opening process of customers. Educate customers and bank teams on benefits of investments through 3-in-1 account. Ensure adherence to KYC guidelines.

Job Summary

Helps Bank sourcing team for 3-in-1 account combining savings, trading, and demat accounts in the assigned region and ensuring a customer-first approach.

Roles & Responsibilities:

• Incumbent will be responsible to collaborate with ICICI Bank team for 3 in 1 account (combination of savings/salary, trading and demat accounts) in given region
• To ensure right product is advised and sold to right customer. At all times customer should be kept on priority and seek to understand customer needs and service them on priority.
• Product and after sales support to the ICICI Bank team for handling customer queries and escalations if any.
• To meet the KYC guidelines by checking all the KYC related documents from the customers

Qualification:

• Graduate

Skills and Experience:

• Good Communicator
• Customer Service Orientation
• Interpersonal Skills
• Confident & positive approach