Sales Manager

ICICI Securities Limited; GANDHI NAGAR; Sur place; INR 600 000 - 900 000; Plein temps

Résumé du poste

ICICI Securities Limited in India seeks a Sales Manager to liaison with ICICI Bank teams for 3-in-1 accounts, educate customers, and ensure KYC compliance. The role focuses on customer-first service and accurate product recommendations within the assigned region.

The candidate will collaborate with bank teams, support queries, and drive account opening processes while upholding high service standards.

Qualifications

• Graduate degree is required.

Responsabilités

• Collaborate with ICICI Bank team for 3 in 1 account in the given region.
• Ensure the right product is advised and sold to the right customer, with priority on customer needs.
• Provide product and after-sales support to the ICICI Bank team for handling customer queries and escalations.

Connaissances

Good Communicator

Customer Service Orientation

Interpersonal Skills

Confident & positive approach

Formation

Graduate

Description du poste

Sales Manager

Key Requirement

Strong communication, customer service orientation, and interpersonal skills, with the ability to liaise effectively with ICICI bank teams and oversee account opening process of customers. Educate customers and bank teams on benefits of investments through 3-in-1 account. Ensure adherence to KYC guidelines.

Job Summary

Helps Bank sourcing team for 3-in-1 account combining savings, trading, and demat accounts in the assigned region and ensuring a customer-first approach.

Roles & Responsibilities

• Incumbent will be responsible to collaborate with ICICI Bank team for 3 in 1 account (combination of savings/salary, trading and demat accounts) in given region
• To ensure right product is advised and sold to right customer. At all times customer should be kept on priority and seek to understand customer needs and service them on priority.
• Product and after sales support to the ICICI Bank team for handling customer queries and escalations if any.
• To meet the KYC guidelines by checking all the KYC related documents from the customers

Qualification

• Graduate

Skills and Experience

• Good Communicator
• Customer Service Orientation
• Interpersonal Skills
• Confident & positive approach