Sales Manager

Black Box; Gurgaon; On-site; INR 2,500,000 - 5,500,000; Full time

Job summary

Black Box is seeking an experienced professional for senior pre-sales and account management responsibilities. The role involves aligning customer objectives with self-service solutions, forecasting opportunities, and driving end-to-end sales activities.

The candidate should have BE/B.Tech and ideally an MBA, with 9-14 years of relevant experience across manufacturing, IT, ITES, travel, hospitality, airports, BFSI domains. Strong communication and leadership skills are essential.

Qualifications

• BE/B.Tech in relevant field.
• MBA is an added advantage.
• 9-14 years of experience.
• Experience in pre-sales and account planning.
• Strong communication and analytical skills.

Responsibilities

• Engage in pre-sales activities and develop account plans.
• Capture opportunities for the sales funnel.
• Build relationships to enhance customer satisfaction.
• Align customer objectives with self-service solutions.
• Forecast opportunities and risks.
• Coordinate resources for pre-sales, installation, services.
• Deliver professional presentations and proposals.
• Lead cross-functional teams and drive outputs.

Skills

Pre-sales

Account management

Customer relationships

Opportunity forecasting

Presentation skills

Negotiation

Leadership

Communication

Analytical skills

Telephony

Audio Video Conferencing

Data Security

Data Networking

Education

BE/B.Tech in relevant field

MBA (advantage)

Job description

Job Description:

Eligibility Criteria :

• Qualification : BE/B.Tech (MBA will be added advantage)
• Experience : Approx 9-14 years

Key responsibilities-

• Domain exposure to Manufacturing, IT and ITES environment , Travel, Hospitality ,Airports ,BFSI preferable
• Understanding of diverse industries and articulating the business value of the self service solutions to business users
• Capturing and updating opportunities for the sales funnel
• Maintaining and building strong relationships with customers to increase customer satisfaction
• Matching customer business objectives with the self service solutions that deliver value to the customer
• Conducting opportunity risk assessments and forecasting
• Developing account plans, customer opportunity plans and presenting high quality, professional presentation and proposal materials
• Coordinating resources to ensure all activities of pre-sales, installation, services and follow-up are completed on time and with superior quality.
• Very result oriented and number focused.
• Very high degree of customer orientation. Own customer issues till closure and resolve them working through the internal system of the organization.
• Excellent Communication and analytic skills
• Good Interpersonal, Negotiation and Strong leadership skills
• Should have expertise in any of the following - Telephony (Voice & Call Centers). Audio Video conferencing. Data security & storage and Data Networking

Requirements: