JOB DESCRIPTION
SALES MANAGER
Premdeep Jewels | Gold & Diamonds
Position Overview
Premdeep Jewels is seeking an experienced and results-oriented Sales Manager to lead showroom sales operations, drive revenue growth, strengthen customer relationships, and develop a high-performing sales team. The ideal candidate will have strong knowledge of the jewellery industry, excellent customer-handling skills, and a proven ability to achieve sales targets in a premium retail environment.
Position Details
- Sales Manager
- Job Title
- Gold & Jewellery Retail
- Industry
- Minimum 7+ years of experience in the jewellery industry
- 35,000 55,000 per month + Incentives
- Provided
- Experience
- Salary
- Food
- Provided for male candidates only
- Full-time
- Accommodation
- Employment Type
Key Responsibilities
- Lead and manage the showroom sales team to achieve monthly and annual sales targets.
- Set clear sales goals, monitor individual and team performance, and implement corrective actions where required.
- Drive sales of gold, diamond, 18K gold and other jewellery categories through effective customer engagement.
- Maintain strong customer relationships and ensure a premium, professional showroom experience.
- Handle high-value customers and assist the team in complex or premium jewellery sales.
- Monitor daily walk‑ins, conversions, average bill value, category-wise sales and other key sales performance indicators.
- Conduct daily sales briefings, review targets and communicate priorities to the sales team.
- Train, coach and motivate sales executives on product knowledge, selling techniques, customer handling and closing skills.
- Ensure proper follow‑up with enquiries, existing customers, leads and prospective customers to improve conversion.
- Coordinate with the purchase, accounts, marketing and management teams for smooth showroom operations.
- Support promotional campaigns, festive offers, customer events and marketing activities to maximize sales opportunities.
- Ensure proper product presentation, visual merchandising and showroom discipline.
- Handle customer complaints professionally and coordinate timely resolution while protecting the brand relationship.
- Prepare and submit daily, weekly and monthly sales performance reports to management.
- Ensure compliance with company policies, billing procedures, stock-handling practices and security standards.
Key Performance Areas (KPIs)
- Achievement of monthly and annual sales targets.
- Sales conversion ratio and customer walk‑in conversion.
- Average bill value and revenue per customer.
- Category-wise sales growth, including gold, diamonds and 18K jewellery.
- Customer retention, repeat business and enquiry follow‑up.
- Team productivity, discipline and target achievement.
- Quality of customer service and complaint resolution.
- Accuracy and timeliness of sales reporting.
Required Qualifications & Skills
- Minimum 7+ years of relevant experience in the jewellery industry, preferably in a showroom sales management role.
- Strong knowledge of gold and diamond jewellery, product categories, designs and customer buying behaviour.
- Proven track record of achieving sales targets and managing a sales team.
- Excellent communication, negotiation, customer-handling and leadership skills.
- Strong understanding of retail sales processes and showroom operations.
- Ability to work with sales reports, targets and performance metrics.
- Professional appearance, positive attitude and strong interpersonal skills.
- Ability to work effectively during weekends, festive seasons and high‑footfall periods.
What We Offer
- Competitive salary package of 35,000 55,000 per month + Incentives, based on experience and suitability.
- Food provided.
- Shared Accommodation provided for male candidates.
- Opportunity to work with a growing Gold & Diamonds jewellery brand.
- Professional growth and performance-driven career opportunities.
PREMDEEP JEWELS | GOLD & DIAMONDS | MANUFACTURERS & WHOLESALERS