Sales Manager

IIFL Home Loans; Chennai; Sur place; INR 900 000 - 1 500 000; Plein temps

Résumé du poste

IIFL Home Loans in Chennai invites a leader to head branch operations for home loan and mortgage products, driving sales targets, customer service excellence, and regulatory compliance across the branch.

The role focuses on building a high-performing sales team, market development, and strategic partnerships with builders, DSAs and open‑market channels to expand customer acquisition while maintaining portfolio quality and a superior customer experience.

Responsabilités

• Manage branch sales operations including business development, customer service and compliance.
• Drive home loan growth via direct sourcing, DSAs, connectors, builder tie-ups and open-market channels.
• Build and maintain strong customer and builder relationships to maximise cross-sell opportunities.
• Lead, train and motivate the sales team; recruit high-performing talent while fostering engagement.
• Develop and implement strategies to achieve branch sales targets.
• Monitor branch portfolio performance and implement corrective measures.
• Ensure adherence to regulatory guidelines, internal policies, and audit requirements.
• Collaborate with Operations and Risk teams to streamline loan processes, maintain portfolio quality and control NPAs.
• Oversee collections for acquired portfolios to ensure healthy asset quality.
• Track market trends, competitive activities, and customer feedback; recommend strategies to enhance business outcomes.
• Execute promotional campaigns, contests, and innovative initiatives to boost customer acquisition.

Description du poste

BM10293=Sai Empire Tower, Chennai, Tamil Nadu, India

Regular

Job Description

Job Purpose

The role is responsible for leading branch operations and driving business growth for home loan andmortgage products. It involves achieving sales targets through team management, marketdevelopment, and strategic partnerships. The position focuses on expanding customer acquisition,ensuring compliance, maintaining portfolio quality, and delivering a superior customer experienceacross all branch activities.

Key Responsibilities:

Manage overall branch sales operations, including business development, customer service,and compliance. Drive home loan business growth through direct sourcing, DSAs, connectors, builder tie-ups,and open-market channels. Build and maintain strong customer and builder relationships to maximize business value andcross-sell opportunities. Lead, train, and motivate the sales team; recruit high-performing talent while fosteringengagement. Develop and implement strategies to achieve branch sales targets. Monitor branch portfolio performance and implement corrective measures. Ensure adherence to regulatory guidelines, internal policies, and audit requirements. Collaborate with Operations and Risk teams to streamline loan processes, maintain portfolioquality, and control NPAs. Oversee collections for acquired portfolios to ensure healthy asset quality. Track market trends, competitive activities, and customer feedback; recommend strategiesto enhance business outcomes. Execute promotional campaigns, contests, and innovative initiatives to boost customeracquisition.

Job Snapshot

Updated Date

23-10-2026

Job ID

Job8252

Section

Location

Location BM10293=Sai Empire Tower, Chennai, Tamil Nadu, India