Sales Manager

Brigade Group; Bengaluru; On-site; INR 450,000 - 650,000; Full time

Job summary

Brigade Group in Bengaluru is seeking a Banquet Sales Manager to drive ODC and F&B sales for the unit. You will conduct regular client calls, build strong rapport, and secure catering orders for corporate and personal events.

You will coordinate with operations to finalize contracts, track budgets and revenue targets, and maintain client logs and market intelligence to identify new opportunities.

Qualifications

• Proven experience in banquet or catering sales.
• Strong ability to meet sales targets and budgets.
• Excellent client relationship and negotiation skills.
• Ability to coordinate with operations and events teams.

Responsibilities

• Conduct regular sales calls to meet clients.
• Secure ODC and F&B business for the unit.
• Meet clients to build rapport and communicate effectively.
• Secure outdoor catering orders, packed lunches, and event bookings.
• Achieve unit banquet budgets and revenue targets.
• Follow up leads by visiting prospective clients regularly.
• Present realistic proposals after researching cost factors and negotiate with clients.
• Maintain daily/weekly activity logs and analyze sales statistics.
• Monitor competitor activity and identify new business opportunities.
• Liaise with operational staff to finalize contract details.

Skills

Sales calls

F&B sales

ODC

Client relationship

Negotiations

Budget achievement

Market intelligence

Job description

• The Banquet Sales Manager must conduct regular sales calls to meet with clients.
• The Manager is responsible for securing ODC (Outdoor Catering) and F&B business for the unit.
• Regularly meeting clients to establish strong rapport and effective communication is essential to bring F&B business to the unit.
• The Banquet Sales Manager is tasked with securing outdoor catering orders, packed lunch orders, and bookings for corporate and personal events.
• The executive is responsible for achieving the unit's banquet budget and revenue targets.
• To follow up leads by visiting prospective clients regularly, often enough to maintain their interest but not too often to alienate them.
• To achieve or better budgeted sales targets.
• To identify prospective clients' exact needs, by questioning, observation and the completion of a full sales survey.
• To entertain prospective clients, where possible combining this with visits to existing satisfied customers.
• To liaise closely with operational staff on all details for a prospective new contract and gain their agreement on all details.
• To maintain communication with the client once the contract is opened and show an ongoing interest in the operation.
• To complete a daily/weekly log of all activities.
• To analyze statistics thereby identifying key sales areas, problems and success rate.
• To research prospective client details, finding out as much as possible about the company to ensure a professional approach.
• To constantly monitor and be aware of competitor activity & be aware of new business
• To present a realistic proposal to a prospective client, having thoroughly researched cost factors, and ensure that the proposal is achievable. Undertake negotiations with clients to facilitate win-win solutions
• Brand Building and gaining of competitive edge.
• Undertake negotiations with clients to facilitate win-win solutions

Remaining vigilant in gathering customer satisfaction surveys which will not only contribute to the Manager's success, but the company as a whole.