Sales Manager

Zimson Times; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Zimson Times in Bangalore is seeking a results-driven Retail Store Manager to lead daily store operations and drive sales performance. You will oversee staff, ensure excellent customer service, manage budgets, and implement strategies to grow traffic and profitability.

The ideal candidate has a background in retail management, strong leadership, data-driven planning, and excellent communication. Experience in budget control and KPI tracking is preferred.

Qualifications

• Proven successful experience as a retail Store Manager.
• Strong leadership with business orientation.
• Customer management and interpersonal skills.
• Excellent organizational and communication abilities.
• Graduation in business admin or relevant field.
• Computer literacy capable of analyzing data for planning of retail business.

Responsibilities

• Develop store strategies to raise customer pool, traffic and profitability.
• Meet sales goals by training, motivating and mentoring sales staff.
• Ensure high levels of customer satisfaction through excellent service.
• Complete store administration and ensure compliance with policies and procedures.
• Maintain store condition and visual merchandising standards.
• Report on buying trends, customer needs and profits; manage budget to minimize expenditure.

Skills

Store leadership

Leadership

Customer management

Organization

Communication

Education

Graduate in Business Administration or related field

Undergraduate degree (B.Com/BBA/B.Tech etc.)

Job description

Company Description

Zimson, a trusted name in watch retailing since 1948, represents over 50 leading international and national watch brands. With 100+ stores across South India, spanning Tamil Nadu, Karnataka, and Kerala, Zimson is renowned for its commitment to excellence and the highest standards of customer service, delivering an unparalleled shopping experience.

https://zimsonwatches.com

Role Description

We are looking for a results driven retail Store Manager to be responsible for the overall store management. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively. Candidates will have the most success if they have a background in financial planning, employee recruitment, or Retail management. Store Manager responsibilities may include supervising assistant store managers.

Position: Sales Showroom Manager

Location: Bangalore

Experience : 7 12 years

Store Manager responsibilities include

• Developing store strategies to raise customers’ pool, expand store traffic and optimize profitability
• Meeting sales goals by training, motivating, mentoring and providing feedback to store staff
• Ensuring high levels of customers satisfaction through excellent service
• Organizing all store operations and allocating responsibilities to personnel
• Supervising and guiding staff towards maximum performance
• Preparing and controlling the store’s budget aiming for minimum expenditure and efficiency

Responsibilities

• Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
• Ensure high levels of customer’s satisfaction through excellent service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Report on buying trends, customer needs, profits etc
• Propose innovative ideas to increase market share
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues that arise from staff or customers (complaints, grievances etc)
• Be a shining example of, well behaviour and high performance
• Additional store manager duties as needed

Requirements and skills

• Proven successful experience as a retail Store Manager
• Powerful leading skills and business orientation
• Customer management skills
• Strong organizational skills
• Good communication and interpersonal skills
• Graduation in Business Administration or relevant field
• Computer literacy to the level of understanding and analysing data for planning of retail business.
• Capable of working on SOP, KPI and KRAs

Qualification

• Undergraduate: Any graduation (B.com/BBA/B. Tech etc.)